Secure Conversations

Name: Secure Conversations
Rating: 4.7 (341 reviews)
Author: PointClickCare

By: PointClickCare App

Medical

Overview

Version:

2.0.32

Last updated: 2026-03-17

Ranking

#92,603 ▼ 314

Overall

Features & Capabilities

Secure Conversations is a HIPAA-compliant messaging extension that integrates with PointClickCare to enable secure, resident-specific and general chats among clinicians. From an iPhone or iPad, authorized users can quickly reach physicians, nurses, and staff, improving care coordination, response times, and decision making in senior living environments.

Key benefits:

HIPAA-compliant, secure messaging
Resident-specific and general conversations
Directory search to find contacts
Streamlined communication for better patient care

User Growth & Download Statistics

App Privacy & Security Data

By:

PointClickCare

Rating:

4.70

(341) 3 new ratings

Version:

2.0.32 Last updated: 2026-03-17

Version code:

883348644

Creation date:

2022-08-04

Compatible devices:

Size:

69.90MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 92,603 ▼ 314

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

PointClickCare

Apple Apps Store

https://apps.apple.com/us/app/secure-conversations/id1587965973

Website:

http://www.pointclickcare.com

User Reviews

Secure Conversations is praised for enabling fast, quick, and effective communication among residents, staff, and physicians, contributing to care coordination. However, reviews consistently flag reliability and privacy issues: notifications failing, heavy login friction, frequent crashes, privacy risks with cross-resident access, and missing features like secure photo messaging and robust search/filters. The app shows potential value for clinical communications, but stability and data-safety concerns hinder adoption and workflow. Users want fixes to notifications, reliability, and privacy controls, or a return to prior capabilities.

Pros

Improves communication with residents, staff, and doctors (efficient, quick, and helpful for resident care).
Quick and handy for care workflows.
Viewed positively as a core tool for patient care communications.

Cons

Notifications do not work or are not time-sensitive; no badge indicators, risking delayed care.
Frequent login/sign-in friction and password handling; no persistent login.
Stability issues: crashes, glitches, and repeated reinstalls.
Privacy concerns: messages accessible to other residents and cross-facility visibility.
Missing features and usability gaps: cannot send secure photo messages; limited search/filters by facility/patient.