Features & Capabilities

DTE Energy Mobile puts essential energy management in your pocket. Pay bills, enroll in a payment program, report outages, and track restoration with real-time updates.

Sign in to view your current bill and details, analyze energy usage, and manage payments. Report gas leaks or downed wires, see affected outage areas, check nearby powered businesses, and stay secure with 1Password and TouchID.

User Growth & Download Statistics

App Energy
By:
DTE Energy Company
Rating:
4.70
(18,822)
Version:
6.21.1 Last updated: 2026-05-23
Version code:
886030528
Creation date:
2011-07-07
Compatible devices:
Size:
50.31MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Android
DTE Energy (v6.21.0)
1,235,921 3.73 (30,136)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
DTE Energy Company
Apple Apps Store
https://apps.apple.com/us/app/dte-energy/id446411318

User Reviews

User reviews of the DTE Energy iOS app consistently note a broken experience centered on authentication and payments. Many report being unable to log in or create accounts, with persistent errors and sign-in failures after updates. The app frequently fails to load, stalls on a spinner, or crashes, making it hard to access account features. When accessible, the payment flow is unreliable: bills may not process, duplicate payments occur, or additional card fees are charged for guest pay. Updates seem to introduce new bugs, and wait times add to frustration. Overall, reliability and billing friction are the pain points.
Pros
Cons
  • Login/authentication issues: users cannot log in or create accounts, with persistent errors and sign-in failures after updates.
  • App not loading or crashing: the app frequently fails to load, stalls on a spinner, or crashes.
  • Payment flow problems and card fees: bills may not process, duplicate payments occur, or additional card fees are charged for guest pay.
  • Updates causing new bugs / sign-out: updates seem to introduce new bugs and sign-out issues.
  • Support wait times: long phone wait times when seeking help.
Recent reviews
I have spent 2 days trying to pay my DTE bill on this awful app. And still I am going to have to call( which is so annoying) to pay it from my checking account. I am a senior citizen and have no issue paying my other bills on line. Come on DTE get it together and make this simple( again ) .indesided to no longer. Use a credit card but have not been able to just pay my account without a fee. That’s crazy….. boo, boo,boo on this app. Should take less than 2 minutes not 2 days ……Suzanne. Spitsbergen
by Su*****, 2026-05-05

WILL NOT LET ME CREATE AN ACCOUNT
by PR*****, 2026-05-05

Not sure what is going on at DTE but cannot log in to my account via this all and on the website for almost a month. Bill will be due soon but can’t log in to pay. What happened?! Used to be a good app that worked every time you opened it
by ch*****, 2026-04-30
View all user reviews ›

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