BeyondTrust Rep Console

Name: BeyondTrust Rep Console
Rating: 1.8 (107 reviews)
Author: Bomgar Corporation

By: Bomgar Corporation

Productivity

Features & Capabilities

BeyondTrust Rep Console for Chrome brings browser-based remote support to IT teams. IT professionals can remotely assist desktops, laptops, and servers directly from a Chrome session, initiating a remote support session without requiring pre-installed software on endpoints. You can view end-user screens, control their mouse and keyboard, work across multiple sessions, and communicate via in-session chat. The extension also supports inviting additional reps to collaborate and resolve issues in real time.

Security and compatibility: This extension works with existing BeyondTrust Remote Support and Bomgar Remote Support installations (version 20.1.1 or above) that use trusted CA-signed certificates. It’s designed for fast, secure, and collaborative troubleshooting from the browser, improving response times and productivity for IT support teams.

User Growth & Download Statistics

App Developer Tools

By:

Bomgar Corporation

Rating:

1.80

(107)

Version:

3.1.10 Last updated: 2026-02-17

Version code:

882305842

Creation date:

2011-06-29

Compatible devices:

Size:

12.36MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 209,490 ▼ 567

Other rankings

#66 in console keyword 16 ▲

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Bomgar Corporation

Apple Apps Store

https://apps.apple.com/us/app/beyondtrust-rep-console/id439048655

Website:

http://www.beyondtrust.com/remote-support

User Reviews

Users value the app for mobile remote access and its potential as a powerful remote console, but widespread issues undermine it. Recurrent login failures on Apple devices, loss of keyboard/function-key features after updates, degraded input support on iPadOS, and weak support responses dominate the feedback, leading to unreliable experiences.

Pros

Mobile remote access on iOS allows using the console from a phone without carrying a laptop.
When it functions, the app provides a powerful remote-control experience for BeyondTrust rep sessions.
Some reviewers recall the app was solid in earlier versions, indicating potential if issues are resolved.

Cons

Frequent login problems on Apple devices, including MFA/SAML sign-in barriers and login flow being broken by updates.
Updates remove or break keyboard/function keys and related UI, making the app unusable on iOS/iPadOS.
Poor reliability and slow or unhelpful support responses, with downtime and unaddressed escalation tickets.

Recent reviews

What’s the point of this app if I can’t inject my login credentials from the credential store? Works fine in the web and from the pc rep console, but this app just shows nothing… I wish Bomgar wouldn’t have sold to them. Their whole suite is a clunky broken mess, and their support are professionals at sending you kb articles that have nothing to do with the issue you have.

by AY*****, 2026-04-21

I cannot even sign in because of the way our MS MFA system works. There is no option to open the SAML login view from an external browser.

by Ja*****, 2026-03-12

I wish there were some clever explanation of my title, but no…. I literally can NOT use this app with any efficiency due to the absurd limitations on zoom display of jump clients. I’ve used countless other utilities that all have perfectly workable zoom functions (and have had them for a decade or more). Even the desktop version is difficult to view comfortably. It’s “okay” on displays 24” or larger, but even on my 15” mbp I often need to use my phone to magnify screen content.