Features & Capabilities

Are you tired of seeing vehicles illegally parked on front lawns in your neighborhood? Frustrated by graffiti on public buildings, in local parks, and at other landmarks? The County of Los Angeles has a solution for you. The Works offers a one-stop solution for County residents to report and track services:

• Report pothole repairs, graffiti removal, and street sweeping • Report suspected property violations such as illegal additions or garage conversions • Report incidents of alleged illegal dumping • Request facility and trail maintenance at County parks • Report potential swimming pool violations at hotels, motels, and apartments

If the service is not handled by Los Angeles County, The Works will provide you with the appropriate contact information.

The Works will also keep you up-to-date with the latest news on road closures and recycling events, and help you locate other County services in your area.

Download The Works today.

User Growth & Download Statistics

App
By:
County of Los Angeles - Department of Public Works
Rating:
3.80
(26)
0.10
Version:
5.0 Last updated: 2026-01-29
Version code:
881975585
Creation date:
2011-05-19
Compatible devices:
Size:
54.16MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
County of Los Angeles - Department of Public Works
Apple Apps Store
https://apps.apple.com/us/app/los-angeles-county-the-works/id437707155
Website:
https://pw.lacounty.gov/theworks

User Reviews

User reviews are mixed: many praise the app’s reporting flow and responsiveness, but recurring bugs after updates and inconsistent support undermine reliability, with navigation and service-location issues common.
Pros
  • Effortless reporting workflow with photo attachment, location tagging, and updates on submitted issues.
  • Reports are acknowledged and acted on promptly (email confirmations and follow-up calls within days).
  • The app is perceived as useful and well-designed, offering a practical tool for county residents.
  • It’s seen as a better alternative to phone-based reporting.
Cons
  • Buggy updates that cause location submission errors and overall navigation problems.
  • Slow or no response to reports, with cases sometimes closed without fixes.
  • Unreliable search/map functionality that makes locating services difficult.
  • Redirection to external sites (e.g., 311) rather than handling issues fully in the app.
Recent reviews
LA County Public Works simply won’t respond, or fix issues on here. Such a waste.
by Je*****, 2025-07-24

Everything you want a city to be doing. Service request feature works, and the turnaround time on the requests is incredible. Apps like this are why I enjoy living in this county.
by So*****, 2025-04-27

I had no problems in the past using the older version of this app. After they changed it’s appearance and features I can hardly report one problem without some type of hiccup of this buggy redesign
by Ap*****, 2024-05-28
View all user reviews ›

Best Los Angeles County - The Works Alternatives

Here are some Apple apps that are similar to Los Angeles County - The Works: