Los Angeles County - The Works

Name: Los Angeles County - The Works
Rating: 3.8 (26 reviews)
Author: County of Los Angeles - Department of Public Works

By: County of Los Angeles - Department of Public Works

LA County Service Requests

Features & Capabilities

Are you tired of seeing vehicles illegally parked on front lawns in your neighborhood? Frustrated by graffiti on public buildings, in local parks, and at other landmarks? The County of Los Angeles has a solution for you. The Works offers a one-stop solution for County residents to report and track services:

• Report pothole repairs, graffiti removal, and street sweeping • Report suspected property violations such as illegal additions or garage conversions • Report incidents of alleged illegal dumping • Request facility and trail maintenance at County parks • Report potential swimming pool violations at hotels, motels, and apartments

If the service is not handled by Los Angeles County, The Works will provide you with the appropriate contact information.

The Works will also keep you up-to-date with the latest news on road closures and recycling events, and help you locate other County services in your area.

Download The Works today.

User Growth & Download Statistics

App

By:

County of Los Angeles - Department of Public Works

Rating:

3.80

(26) 0.10

Version:

5.0 Last updated: 2026-01-29

Version code:

881975585

Creation date:

2011-05-19

Compatible devices:

Size:

54.16MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 273,436 ▼ 225

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

County of Los Angeles - Department of Public Works

Apple Apps Store

https://apps.apple.com/us/app/los-angeles-county-the-works/id437707155

Website:

https://pw.lacounty.gov/theworks

User Reviews

User reviews are mixed: many praise the app’s reporting flow and responsiveness, but recurring bugs after updates and inconsistent support undermine reliability, with navigation and service-location issues common.

Pros

Effortless reporting workflow with photo attachment, location tagging, and updates on submitted issues.
Reports are acknowledged and acted on promptly (email confirmations and follow-up calls within days).
The app is perceived as useful and well-designed, offering a practical tool for county residents.
It’s seen as a better alternative to phone-based reporting.

Cons

Buggy updates that cause location submission errors and overall navigation problems.
Slow or no response to reports, with cases sometimes closed without fixes.
Unreliable search/map functionality that makes locating services difficult.
Redirection to external sites (e.g., 311) rather than handling issues fully in the app.

Recent reviews

LA County Public Works simply won’t respond, or fix issues on here. Such a waste.

by Je*****, 2025-07-24

Everything you want a city to be doing. Service request feature works, and the turnaround time on the requests is incredible. Apps like this are why I enjoy living in this county.

by So*****, 2025-04-27

I had no problems in the past using the older version of this app. After they changed it’s appearance and features I can hardly report one problem without some type of hiccup of this buggy redesign