Blue Cross NC

Name: Blue Cross NC
Rating: 4.3 (6036 reviews)
Author: Blue Cross and Blue Shield of North Carolina

By: Blue Cross and Blue Shield of North Carolina

Health & Fitness

Features & Capabilities

Blue Cross NC's Chrome extension brings your health benefits into the browser with a secure member portal. You can view your digital ID card, track claims and deductible progress, pay premiums, and manage delivery and contact preferences—right from your browser.

Easily locate in-network providers, estimate procedure costs, and access digital documents like plan benefits summaries and EOBs. With in-app support options, click-to-call, secure messaging, and autopay, managing your health plan becomes faster and more secure.

User Growth & Download Statistics

App Privacy & Security Education Communication

By:

Blue Cross and Blue Shield of North Carolina

Rating:

4.30

(6,036) 29 new ratings

Version:

8.15.0 Last updated: 2026-05-20

Version code:

884336336

Creation date:

2010-10-06

Compatible devices:

Size:

39.06MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 24,902 ▼ 28

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Blue Cross and Blue Shield of North Carolina

Apple Apps Store

https://apps.apple.com/us/app/blue-cross-nc/id392607223

Website:

https://www.bluecrossnc.com/members/member-portal

User Reviews

User reviews for Blue Cross NC's iPhone app are overwhelmingly negative. The most recurring problems are persistent login issues and endless loops between the app and website, confusing MFA flows (QR code prompts, SMS codes, lack of authenticator options), and frequent stability problems (crashes, freezes, not opening). Many users also report difficulty finding billing, documents, or benefits information, and several claim statuses and claim details are unclear or not visible (including dental/vision benefits). Overall, usability and reliability gaps severely impact access to care and information.

Pros

Cons

Persistent login issues and loops between the app and website, making access impossible.
Confusing MFA/QR code flow with inconsistent authentication options (SMS codes; QR prompts; no authenticator shown).
Frequent stability problems: the app crashes, freezes, or won’t open.
Difficulty finding billing, documents, or benefits due to weak navigation and lack of a search feature.
Inaccurate or unavailable benefits/claims information (claims status unclear, links failing, dental/vision benefits not shown).

Recent reviews

Need quicker way to log in, very primitive site compared to your competitors I have used in past. New technology and tools available to make more user friendly

by XY*****, 2026-05-30

Why does it take 60 days for claims to be processed ? Ridiculous in my opinion UHC before I changed to BC gave explanation of claims by the end of the second month 60days or even sooner ????