SquareTrade

Name: SquareTrade
Rating: 4.5 (2802 reviews)
Author: SquareTrade, Inc.

By: SquareTrade, Inc.

Utilities

Features & Capabilities

SquareTrade Protection Plans cover electronics against drops, spills, and common malfunctions. Backed by Allstate and boasting an A+ rating from the BBB, SquareTrade protects over 80 million customers. This Chrome extension centralizes access to coverage and services, putting support at your fingertips.

With the SquareTrade extension, you can understand your coverage, upload receipts, file claims for repair or replacement, check device health and network speeds, and chat with an agent. Manage your account and explore premium features like Tech Support and ID Protection on select plans.

User Growth & Download Statistics

App Privacy & Security Developer Tools

By:

SquareTrade, Inc.

Rating:

4.50

(2,802) 1 ratings

Version:

8.53 Last updated: 2025-08-05

Version code:

876971036

Creation date:

2009-12-07

Compatible devices:

Size:

58.17MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-06

Compare stats and ranking:

Ranking

# 36,415 ▼ 30

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

SquareTrade, Inc.

Apple Apps Store

https://apps.apple.com/us/app/squaretrade/id340816768

Website:

http://www.squaretrade.com

User Reviews

Most reviews for SquareTrade on iOS are negative, dominated by app instability, login issues, and a broken claims process. Users cite slow or unhelpful support and an outdated UI. Repeated problems with receipts and claim status add to frustration, as do occasional acknowledgments of value and peace of mind from protection. A few note centralized tracking for insured devices, and some positive coverage sentiment, but overall the experience appears plagued by reliability and process flaws.

Pros

Affordability and overall value of protection for electronics (perceived low cost)
Provides peace of mind by having protection for devices
Some reviews mention the ability to track multiple insured devices in one app (centralized management)
Positive mentions of coverage scope and attempts at good service (in some reviews)

Cons

Frequent app instability: bugs, crashes, and ongoing login/authentication/server errors
Cumbersome and inconsistent claims process: opening new claims for each document, poor status tracking, and system maintenance interruptions
Poor customer support with slow responses and limited cross-agent communication
Outdated or confusing user interface and navigation that hasn’t kept up with modern app design
Receipt verification and claim-file requirements often cause delays or appear mismanaged

Recent reviews

The app has many bugs. When I reach out to tech support they said they can not assist.

by Sc*****, 2026-03-06

Terrible app, chats constantly time out. Throw your money out the window next time, far more useful.

by Is*****, 2025-12-04

I’ve had SquareTrade since 2016. It used to be amazing. I had peace of mind on all of my devices. In the last year, SquareTrade has moved to an app-based customer service model. This is fine if implemented properly, but SquareTrade has failed in many ways. Firstly, the app opens new claims EVERY time you upload documents that they request. This creates tons of claim #s to track. Secondly, none of their internal support communicate with each other. It means 30-45 minutes of calling or chatting just to get the new guy up to speed on a previous claim. Also feels like they don’t hand out information readily, so it’s only after I ask a confirming question that they look on their end and tell me they already have it. Thirdly, the app looks like it hasn’t been updated in 5+ years. Makes it difficult to see the status of a claim or do anything more than upload documents (again, opening a new claim every time). Go with a different phone insurance. Your time is money, and this one is not worth your time.