British Airways

Name: British Airways
Rating: 4.5 (268394 reviews)
Author: British Airways Plc

By: British Airways Plc App

Travel

Overview

Version:

7.2.1

Last updated: 2026-09-11

Features & Capabilities

British Airways is a travel companion for booking and managing your flights. Compare fares with a calendar view, choose seats, pay with Apple Pay or saved cards, use Avios toward bookings, check in with passport scanning, and save boarding passes to Apple Wallet.

Manage upcoming trips, add bags, update bookings, view airport maps, check lounge availability at London Heathrow Terminal 5, and receive notifications about gate changes and travel information. You can also review rebooking or refund options during disruptions and securely manage passport details, Avios balance, tier progress, and vouchers with Face ID.

User Growth & Download Statistics

App Navigation & Mapping Communication Payments

By:

British Airways Plc

Rating:

4.50

(268,394)

Version:

7.2.1 Last updated: 2026-09-11

Version code:

891113169

Creation date:

2019-02-01

Compatible devices:

Size:

112.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-19

Compare stats and ranking:

Ranking

# 1,667 ▼ 4

Other rankings

#22 in airline keyword 43 ▼ 2

Other platforms

British Airways (v7.2.0)

9,524,273 1.61

(56,609)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

British Airways Plc

Apple Apps Store

https://apps.apple.com/us/app/british-airways/id284793089

Website:

http://www.britishairways.com/travel/iphone

User Reviews

The BA iOS app is widely criticized for instability and unreliable behavior. The most recurring issues are crashes, failed check-ins/boarding passes, and incomplete flight or booking data, along with a slow, clunky UI and troublesome login/profile handling. While a few notes mention basic usefulness and independence in travel tasks, the overall sentiment is that the app is not dependable and often pushes users to use the website instead.

Pros

Gives users independence to manage travel tasks on the go (check-in and booking changes).
Offers basic functionality for checking in and accessing flight information when the app works.

Cons

Frequent crashes and overall instability on launch and during use.
Inability to check in or obtain boarding passes; incorrect 24/36-hour messaging and boarding passes not showing or not saving to Apple Wallet.
Difficulty viewing or modifying bookings; issues with finding flights, changing seats, or processing payments; occasional incorrect baggage charges.
Clunky, slow UI with inconsistent data and multiple browser-like loads inside the app.
Login and profile problems, including being logged out, two-factor/passcode issues, and TSA/Known Traveler information not consistently saved.

Recent reviews

Nearly every interaction regarding my flight results in loading BA’s website instead of serving content directly within the app. Ironically, once the website loads within the app - a banner appears encouraging me to download the app. Each time I view my flight, it insists for me to update the same contact info and then subsequently emails me alerting me that someone else in my party updated my contact info. So wild. Investing in a more robust app could very well save the human customer support resources tied up to help passengers make sense of this app’s bologna interface.