Features & Capabilities

The Kenya Airways App serves as your personal travel assistant, guiding you through every phase of your journey with a focus on convenience and efficiency.

Enjoy features like enhanced online booking, travel requirements guidance, on-the-go itinerary management, seamless online check-in (including codeshare check-ins with KLM and Air France), digital boarding passes, real-time flight updates, Asante Rewards, and access to exclusive updates and offers.

User Growth & Download Statistics

By:
Kenya Airways
Rating:
2.10
(56)
Version:
134.0 Last updated: 2025-12-01
Version code:
880175536
Creation date:
2017-11-14
Compatible devices:
Size:
123.62MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Kenya Airways
Apple Apps Store
https://apps.apple.com/us/app/kenya-airways/id1303500717

User Reviews

User reviews describe a buggy, unreliable Kenya Airways iOS app. Recurring issues include freezing/non-functional behavior, inability to search flights or manage bookings, slow performance, and weak customer support. A couple of positives include easy check-in and basic navigation/price display. Overall, the app is viewed as unstable and failing to meet expectations, with notable needs for improvement in miles integration, seat selection, and payment flows.
Pros
  • Check-in is easy
  • The app has decent navigation and price color-coding
Cons
  • The app frequently freezes or is non-functional (crashes on launch)
  • Inability to search flights or access/manage bookings (errors like Imperva access denied; flights or bookings do not display)
  • Very slow performance and limited features (lag and dial-up-like responsiveness)
  • Poor customer support and communication (difficult to get help; links direct to website; slow/refund responses)
  • Seat selection and payment issues (tricky seat selection, 4620 payment error, card charges unclear)
Recent reviews
I would give zero stars if possible. The app doesn’t even let you retrieve your booking. I had a flight moved 3 days later and couldn’t get any explanation or any other flight options through the app or the website. Neither work. Trash airline
by bt*****, 2026-03-16

This app could work if it weren’t so riddled with bugs. Between the difficulties that I have with both app and their website it’s like they don’t want people to fly with them
by co*****, 2026-01-23

I recently signed up for this rewards program and just downloaded the app. The app opens up a separate website link when trying to sign into the miles program. Just why? The app just says, “Welcome guest”
by Ru*****, 2025-09-11
View all user reviews ›

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