Reviews of Milpitas SMART

By: RideCo Inc. App

List of user reviews and ratings for Milpitas SMART

Total ratings

4.40 (Rating count: 83)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Apple App Store

View and respond to reviews directly on the store page.

Visit

Review summary

Milpitas SMART is widely praised for affordable fares, easy app use, reliable on-time rides, friendly drivers, and convenient pickup/drop-off near destinations, with strong value for seniors and students. Recurring concerns focus on app reliability (bugs and account creation problems) and limited availability during peak hours due to fleet constraints.

Pros

Affordable, cost-effective rides compared to alternatives
Easy to use app and booking process
Reliable and punctual service
Friendly, high-quality drivers
Convenient pickup/drop-off near destinations and suitability for seniors and students

Cons

App reliability issues (bugs and difficulty creating an account)
Limited ride times and fleet availability during peak hours

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 4.50

All time rating average: 4.40

Upgrade to see all 20 reviews

20% (4)

Date	Author	Comment
2026-06-16	10*****	Tried registering but the checkbox is not getting clicked
Tried registering but the checkbox is not getting clicked
2026-05-05	Br*****	Its a great service. Very easy to book and to select times. One thing, I wish there was more times, but overall, affordable rides, nice drivers, convenient times, and easy to book. Would recommend!
Its a great service. Very easy to book and to select times. One thing, I wish there was more times, but overall, affordable rides, nice drivers, convenient times, and easy to book. Would recommend!
2025-03-20	Re*****	Stepped up to cover vta strike busses for thr past 2 weeks. Thank you. Reliable source of transportation.
Stepped up to cover vta strike busses for thr past 2 weeks. Thank you. Reliable source of transportation.
2025-03-17	HP*****	I can’t thank this app enough for helping me commute so easily around Milpitas. The drivers are also just amazing. I anticipate this service to get even better with time as I’m sure you have a really high demand.
I can’t thank this app enough for helping me commute so easily around Milpitas. The drivers are also just amazing. I anticipate this service to get even better with time as I’m sure you have a really high demand.
2025-03-11	Se*****	I have been using Smart services for more than a year I would thank you for providing excellent service to seniors..now I have moved to evergreen San Jose I miss you can you start your service in this area..
I have been using Smart services for more than a year I would thank you for providing excellent service to seniors..now I have moved to evergreen San Jose I miss you can you start your service in this area..
2025-02-07	ay*****	I have only started using this app last year October—I started taking it as the walk to the bus stop to my school, is almost a 10 mins; I could definitely use some more time getting ready before school. Overall, smart has been a reliable and affordable transportation with decent drivers, for me as a student myself.
I have only started using this app last year October—I started taking it as the walk to the bus stop to my school, is almost a 10 mins; I could definitely use some more time getting ready before school. Overall, smart has been a reliable and affordable transportation with decent drivers, for me as a student myself.
2024-12-16	iB*****	I have been using this App for almost a year now. It’s been a great time using this service. Affordable, punctual and comfortable rides to workplace and back. One suggestion would be increase the number of vehicles in fleet for peak hours ( office hour start and end times). Extremely grateful towards the service and appreciate your efforts.
I have been using this App for almost a year now. It’s been a great time using this service. Affordable, punctual and comfortable rides to workplace and back. One suggestion would be increase the number of vehicles in fleet for peak hours ( office hour start and end times). Extremely grateful towards the service and appreciate your efforts.
2024-12-12	mu*****	Very affordable and good service. Nice drivers
Very affordable and good service. Nice drivers
2024-02-25	rc*****	They charge you the same fare as the bus, but with the added convenience of pick up and drop off close to your destination. Definitely worth it and much more cost effective than Uber/lyft
They charge you the same fare as the bus, but with the added convenience of pick up and drop off close to your destination. Definitely worth it and much more cost effective than Uber/lyft
2023-11-22	Me*****	Dropped my car to honda dealer to fix of some recall , i thought like honda will give me a ride home because they said that it will take the whole day to fix it, like never expected. Good that we have a milpitas smart to save the day for time like this , convenient and got the ride for free because of the holiday. Thank you so much.
Dropped my car to honda dealer to fix of some recall , i thought like honda will give me a ride home because they said that it will take the whole day to fix it, like never expected. Good that we have a milpitas smart to save the day for time like this , convenient and got the ride for free because of the holiday. Thank you so much.