Features & Capabilities

Silicon Valley Hopper is a convenient on-demand ridesharing extension serving Cupertino, Santa Clara, and connections to Mountain View and Sunnyvale Caltrain stations and El Camino Health Mountain View Hospital. Book trips directly from the app using branded vehicles nearby.

Green and affordable: most vehicles are electric, helping reduce your carbon footprint while linking you to nearby transit. Pay easily with a credit or debit card in-app. For support, email support-hopper@ridewithvia.com, and if you love the service, a 5-star rating is greatly appreciated.

User Growth & Download Statistics

By:
Via Transportation, Inc.
Rating:
4.70
(562)
0.10
Version:
4.27.1 Last updated: 2026-05-07
Version code:
885383539
Creation date:
2023-04-29
Compatible devices:
Size:
125.16MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Via Transportation, Inc.
Apple Apps Store
https://apps.apple.com/us/app/silicon-valley-hopper/id6445977946

User Reviews

Overall, Silicon Valley Hopper is seen as affordable and easy to use, with some drivers delivering safe and convenient trips. However, many reviews highlight major reliability flaws: long and unpredictable wait times, frequent driver cancellations or no-shows, and detours that take trips off-route. A punitive cancellation policy and unclear pickup ETA visibility, plus several app/UX issues and tepid customer support, undermine the experience. The app has potential but reliability and support gaps limit its usefulness.
Pros
  • Affordable prices
  • Easy to set up / user-friendly interface
  • Some drivers are good and trips feel safe/convenient
  • Positive experiences reaching common destinations (e.g., Echo.Church, Kaiser)
Cons
  • Unreliable wait times and frequent driver cancellations/no-shows
  • Routing issues: detours and wrong drop-offs
  • Cancellation penalties and charges for delays
  • App UX issues: missing pickup ETAs, startup problems, annoying notifications
  • Poor customer support responsiveness and problem resolution
Recent reviews
The two cities runs the shared ride app but can’t satisfy the needs
by Ve*****, 2025-12-09

Slow. Unbelievably slow. If you want to arrive to a destination at a specific time, expect yourself to arrive half an hour late.
by Sl*****, 2025-12-03

Now I can get to Echo.Church in Sunnyvale on my own and get to Kaiser Santa Clara on my own with affordable prices
by Su*****, 2025-12-01
View all user reviews ›

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