Silicon Valley Hopper

Name: Silicon Valley Hopper
Rating: 4.7 (570 reviews)
Author: Via Transportation, Inc.

By: Via Transportation, Inc. App

On-demand rideshare service

Overview

Version:

4.29.1

Last updated: 2026-08-17

Ranking

#68,658 ▼ 97

Overall

Features & Capabilities

Silicon Valley Hopper is a convenient on-demand ridesharing extension serving Cupertino, Santa Clara, and connections to Mountain View and Sunnyvale Caltrain stations and El Camino Health Mountain View Hospital. Book trips directly from the app using branded vehicles nearby.

Green and affordable: most vehicles are electric, helping reduce your carbon footprint while linking you to nearby transit. Pay easily with a credit or debit card in-app. For support, email support-hopper@ridewithvia.com, and if you love the service, a 5-star rating is greatly appreciated.

User Growth & Download Statistics

App Navigation & Mapping

By:

Via Transportation, Inc.

Rating:

4.70

(570)

Version:

4.29.1 Last updated: 2026-08-17

Version code:

889840650

Creation date:

2023-04-29

Compatible devices:

Size:

134.60MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 68,658 ▼ 97

Other platforms

Silicon Valley Hopper (v4.29.2)

5,485 4.25

(57)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Via Transportation, Inc.

Apple Apps Store

https://apps.apple.com/us/app/silicon-valley-hopper/id6445977946

User Reviews

Overall, Silicon Valley Hopper is seen as affordable and easy to use, with some drivers delivering safe and convenient trips. However, many reviews highlight major reliability flaws: long and unpredictable wait times, frequent driver cancellations or no-shows, and detours that take trips off-route. A punitive cancellation policy and unclear pickup ETA visibility, plus several app/UX issues and tepid customer support, undermine the experience. The app has potential but reliability and support gaps limit its usefulness.

Pros

Affordable prices
Easy to set up / user-friendly interface
Some drivers are good and trips feel safe/convenient
Positive experiences reaching common destinations (e.g., Echo.Church, Kaiser)

Cons

Unreliable wait times and frequent driver cancellations/no-shows
Routing issues: detours and wrong drop-offs
Cancellation penalties and charges for delays
App UX issues: missing pickup ETAs, startup problems, annoying notifications
Poor customer support responsiveness and problem resolution

Recent reviews

Please do not use if you are trying to get to work or anything important. They hire lazy incompetent drivers who dont understand the app or English so you will literally book a ride a pay for it and be sitting for hours waiting for somone to pick you up only to find out they are doing something else. Horrible app please dont waste your time or money. Just stick to Uber

by Ch*****, 2026-08-13

The pickup time changed randomly, the new pickups popped up during my trip and detoured to another direction. It took me 45 minutes to my destination 2 miles away.