Overview

Rating:
4.80 +67
(25,334)
Version:
1.41
Last updated: 2026-07-02
Ranking
#9,876 9
Overall

Features & Capabilities

NIPSCO's mobile app makes energy management simple with convenience, control, and choice. This free app lets you view bills, track energy usage, and pay online, enroll in AutoPay, Budget Plan, and Paperless Billing—so your account is tailored to you, anytime, anywhere.

From outage information to secure login and usage insights, you can manage multiple accounts, report outages, download PDFs, and stay on top of alerts. The app supports Touch ID and Face ID for quick, secure access and helps you stay informed about your energy usage.

User Growth & Download Statistics

By:
Smart Energy Systems LLC
Rating:
4.80
(25,334)
67 new ratings
Version:
1.41 Last updated: 2026-07-02
Version code:
887675778
Creation date:
2021-08-18
Compatible devices:
Size:
32.94MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-18
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Smart Energy Systems LLC
Apple Apps Store
https://apps.apple.com/us/app/nipsco/id1560716107

User Reviews

Users find the NIPSCO app useful for paying bills and even appreciate outage visibility, with improvements over time. However, many reviews highlight serious reliability and cost issues: frequent payment processing failures, escalating bills with extra charges, weak customer support, portal limitations, and UI/UX glitches. Overall sentiment is mixed: convenient for bill payment, but reliability, pricing, and support concerns overshadow the app experience.
Pros
  • The app effectively handles bill payments in-app as its core function.
  • It offers outage status visibility within the app, showing how many customers are affected.
  • Users find the app useful and feel it has improved over time, making life easier.
Cons
  • Frequent in-app payment processing failures and error messages that prevent paying via the app.
  • Rising electricity rates and extra charges leading to higher bills and perceived price gouging.
  • Poor customer support/chats with slow or unhelpful responses.
  • Online portal limitations, such as only one person being able to pay or reject a payment.
  • UI/UX glitches and readability issues suggesting the app feels poorly designed or buggy.
Recent reviews
This has been of little help. Previous versions were much better.
by Ca*****, 2026-07-05

Doesn’t safe login info so you have to log in every time.
by Ly*****, 2026-06-22
View all user reviews ›

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