SmartHub

Name: SmartHub
Rating: 2.7 (1880 reviews)
Author: National Information Solutions Cooperative

By: National Information Solutions Cooperative

Utilities

Features & Capabilities

SmartHub is a mobile-first utility and telecom account manager that consolidates usage, billing, payments, and provider communications in one secure app. It helps users stay on top of their accounts with clear insights and easy actions.

Key features include usage graphs, bill payment and scheduling, easy contact with providers, service status alerts, outage notifications, maps for locations and drop boxes, and home WiFi management. SmartHub centralizes essential tasks for utility and telecom customers, delivering convenience and control on the go.

User Growth & Download Statistics

App Data Privacy & Security Navigation & Mapping Communication

By:

National Information Solutions Cooperative

Rating:

2.70

(1,880) 3 new ratings

Version:

26.2.1 Last updated: 2026-05-05

Version code:

884896844

Creation date:

2011-11-14

Compatible devices:

Size:

28.66MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 55,932 ▲ 48

Other platforms

SmartHub (v26.1.2.14565)

3,845,433 3.70

(11,546)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

National Information Solutions Cooperative

Apple Apps Store

https://apps.apple.com/us/app/smarthub/id474874963

Website:

http://www.smarthubapp.com

User Reviews

SmartHub helps users pay bills and monitor electricity usage, but is hampered by frequent sign-in errors, missing usage data, and unstable performance. The UX is often described as outdated, and support options are weak, leaving users frustrated when the app fails.

Pros

Convenient in-app bill payment (including card payments with a relatively low fee).
Daily electricity usage monitoring and easy viewing of consumption.
Useful for overall utility account management and accessing bills/usage in one place.

Cons

Sign-in/authentication failures and persistent login/2FA issues.
Usage data inconsistencies or missing data (disappearing or not updating).
Unreliable app performance (slow loading, crashes, not loading at all, especially during outages or bad weather).
Poor UI/UX and navigation (outdated design, hard to use).
Limited or poor troubleshooting and support options (no real-time reporting, broken website search).

Recent reviews

Honestly, with the use of AI to build these apps, there should not be no crashes or issues. I cannot report an outage (which is often with Washington EMC), and I have to call. What’s the point? Washington EMC should have kept what they had. These developers are lazy and do not care to push updates.

by Ju*****, 2026-05-22

Please fix the problem. It always says error. I need to pay my bill.

by La*****, 2026-05-13

This tools is great except for one feature: Usage summary. I am getting net metering on my electricity and when my negative usage is large, it shows red instead of green. Essentially, is should be that the lower the number the more green, higher numbers should be red. In this case, it ignores the negative sign and uses absolute value. Makes it hard to read.