National Grid

Name: National Grid
Rating: 4.8 (11925 reviews)
Author: National Grid plc

By: National Grid plc App

Utilities

Overview

Version:

4.9

Last updated: 2026-07-07

Ranking

#15,867 ▲ 227

Overall

Features & Capabilities

The National Grid mobile app helps customers securely manage their accounts from anywhere. It supports biometric sign-in for quick access and gives you essential billing details, paperless billing enrollment, bill viewing/downloading, and in-app or Speedpay payments.

You can report power outages or gas emergencies, view the outage map, monitor energy usage, find nearby payment locations, and pay from saved bank accounts. This extension centralizes critical energy services in one convenient, secure mobile experience.

User Growth & Download Statistics

App Energy Payments Privacy & Security Navigation & Mapping

By:

National Grid plc

Rating:

4.80

(11,925) 311 new ratings

Version:

4.9 Last updated: 2026-07-07

Version code:

886799903

Creation date:

2013-04-16

Compatible devices:

Size:

48.10MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-16

Compare stats and ranking:

Ranking

# 15,867 ▲ 227

Other platforms

National Grid (v4.8.1)

463,301 4.56

(3,489)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

National Grid plc

Apple Apps Store

https://apps.apple.com/us/app/national-grid/id632161989

User Reviews

Overall, users praise the redesigned app for easier online payments, faster checkout, and a simpler way to view bills and compare usage. Many appreciate the improved navigation and the sense of empowerment when paying. However, recurring issues dampen the positives: sign-in/authentication glitches, password visibility problems, and occasional crashes or unresponsiveness. Some users also report missing usage data and meter details, plus concerns about additional fees. Stabilization of authentication, reliability, and feature parity with the website are common requests.

Pros

Easy and convenient online bill payment.
Redesigned app with improved usability compared to the old version.
Simple, user-friendly interface for viewing bills and comparing monthly usage.
Fast, smooth payment experience.
Overall improvements in reliability and navigation compared to prior app.

Cons

Frequent sign-in/login problems and password visibility issues.
App crashes or becomes unresponsive at times.
Lack of usage data or meter information (focus on bills only).
UI/UX issues like oversized pages that can't be resized and navigation quirks.
Confusing or high fees/charges cited by users.

Recent reviews

I have two separate accounts under my name. This app and the website makes it impossible to pay both accounts at the time. Logging, I see both accounts. Pay one. Well, good luck paying the other. Can you not do better?