Features & Capabilities

The Nebraska Public Power District (NPPD) On the Go mobile app makes it faster and easier for NPPD Retail customers to access your account anytime, anywhere. It’s free to download and gives you secure access to your NPPD account on-the-go and in the palm of your hand.

Key features include creating an Online Account, viewing and paying bills, viewing your Account Summary, Payment and Usage History, receiving alerts (Billing/Outage/Service/Usage), and signing up for Paperless Billing, Budget, and Payment Extensions. You can also manage Service Requests (Move In/Out/Transfer) and contact NPPD—all from one convenient app.

User Growth & Download Statistics

By:
Smart Energy Systems LLC
Rating:
4.50
(3,425)
21 new ratings
Version:
2.3 Last updated: 2026-04-07
Version code:
884248524
Creation date:
2020-03-18
Compatible devices:
Size:
65.45MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Smart Energy Systems LLC
Apple Apps Store
https://apps.apple.com/us/app/nppd-on-the-go/id1480760596
Website:
https://www.nppd.com/

User Reviews

Reviews broadly praise the ability to pay and view bills in the app and describe it as easy to use when functioning. However, frequent login/authentication problems, unreliable payment processing after updates, slow performance, unintuitive UI changes, and issues saving payment data are the most mentioned pain points across multiple reviews. Users suggest fixes in authentication flow, more reliable payments, faster performance, a stable UI, and the ability to save card/address data.
Pros
  • Allows paying and viewing bills within the app.
  • Easy to use with quick, clear access when it works.
  • Provides bill information within the app.
  • Supports direct debit payments from checking accounts.
Cons
  • Frequent login/authentication problems (2FA prompts, password issues, biometric sign-in not remembered).
  • Payment functionality is unreliable; updates often break paying bills through the app.
  • App is slow, glitchy, and slow to load.
  • UI and workflow became unintuitive after updates.
  • Cannot save card details and sometimes address; require re-entry.
Recent reviews
This app is a piece of junk with a nice coat of paint. Every single time I opened it, despite having Face ID enabled AND choosing “trust this device”, I have to re-request a 2FA code. It doesn’t even save my name in the billing address when submitting a payment despite entering it every month. Absolute junk.
by d.*****, 2026-04-28

Just like the rest of the company, this app is very unintuitive.
by ms*****, 2026-04-12

Ever since they updated the app it has been glitchy and won’t let me pay the bill through the app. It’s been an ongoing issue that has yet to be resolved
by Hs*****, 2026-03-12
View all user reviews ›

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