SmarTrip

Name: SmarTrip
Rating: 2.2 (92 reviews)
Author: Washington Metropolitan Area Transit Authority

By: Washington Metropolitan Area Transit Authority App

Travel

Overview

Version:

2.0.144

Last updated: 2026-02-14

Ranking

#208,282 ▼ 3,349

Overall

Features & Capabilities

SmarTrip is an optional Chrome extension that helps you manage your SmarTrip card and account. It enables quick Apple Wallet integration and features like Auto-Reload and SmartBenefits. You don't need a SmarTrip account to use SmarTrip in Apple Wallet; for additional account management, you can register your card, check benefits, and more. For support, chat at WMATA.COM/CHAT or call 888-SMARTRIP.

User Growth & Download Statistics

App Developer Tools Privacy & Security

By:

Washington Metropolitan Area Transit Authority

Rating:

2.20

(92) 0.10

Version:

2.0.144 Last updated: 2026-02-14

Version code:

882389198

Creation date:

2020-08-31

Compatible devices:

Size:

66.13MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 208,282 ▼ 3,349

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Washington Metropolitan Area Transit Authority

Apple Apps Store

https://apps.apple.com/us/app/smartrip/id1516539463

Website:

https://www.wmata.com/applepay

User Reviews

The app is praised for convenient digital SmarTrip management and Wallet integration, with easy reloads and quick onboarding. However, widespread issues reduce reliability: delays or missing funds on loads, Apple Wallet/Pay glitches, onboarding/login problems, missing/ineffective trip tools, and frequent gate-read failures. Overall, it can work well for some users, but reliability and feature gaps deter consistent use.

Pros

Easy digital SmarTrip card management with quick reloads
Wallet integration (Apple Wallet/Apple Pay) speeds up paying at gates
Onboarding can be fast (account creation, linking wallet, adding passes) and supports auto-reload
Flexible card management (switch between physical and digital, replace lost cards)
Works for WMATA metro and buses for many users once set up

Cons

Funds loading delays and balances not updating promptly (pending loads) or charges with no credit added
Apple Wallet/Apple Pay loading issues causing failed or delayed loads
Account activation and login problems (delayed emails, password resets, login failures)
Missing or poorly functioning trip tools and map (no metro map, weak trip planner, inaccurate times)
Gate/tap-to-read failures and overall reliability issues with card reads

Recent reviews

The DC metro refers everyone to their app, but it’s glitchy, there’s no customer service. Nothing works. Even trying to call their so called customer service doesn’t work. All you receive is a recording that they are closed. The help link doesn’t do anything. Worst mistake ever was downloading this virus to my phone. If I could give it negative stars, I would.

by ci*****, 2026-06-28

What an absolute joke of an app. I only leave reviews if something is so extraordinarily bad that I have to take time out of my busy day to rate the application. The create account process requiring three security questions?!?! I am at loss for words