Features & Capabilities

SmarTrip is an optional Chrome extension that helps you manage your SmarTrip card and account. It enables quick Apple Wallet integration and features like Auto-Reload and SmartBenefits. You don't need a SmarTrip account to use SmarTrip in Apple Wallet; for additional account management, you can register your card, check benefits, and more. For support, chat at WMATA.COM/CHAT or call 888-SMARTRIP.

User Growth & Download Statistics

By:
Washington Metropolitan Area Transit Authority
Rating:
2.40
(80)
1 new ratings
Version:
2.0.144 Last updated: 2026-02-14
Version code:
882389198
Creation date:
2020-08-31
Compatible devices:
Size:
66.13MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Washington Metropolitan Area Transit Authority
Apple Apps Store
https://apps.apple.com/us/app/smartrip/id1516539463
Website:
https://www.wmata.com/applepay

User Reviews

The app is praised for convenient digital SmarTrip management and Wallet integration, with easy reloads and quick onboarding. However, widespread issues reduce reliability: delays or missing funds on loads, Apple Wallet/Pay glitches, onboarding/login problems, missing/ineffective trip tools, and frequent gate-read failures. Overall, it can work well for some users, but reliability and feature gaps deter consistent use.
Pros
  • Easy digital SmarTrip card management with quick reloads
  • Wallet integration (Apple Wallet/Apple Pay) speeds up paying at gates
  • Onboarding can be fast (account creation, linking wallet, adding passes) and supports auto-reload
  • Flexible card management (switch between physical and digital, replace lost cards)
  • Works for WMATA metro and buses for many users once set up
Cons
  • Funds loading delays and balances not updating promptly (pending loads) or charges with no credit added
  • Apple Wallet/Apple Pay loading issues causing failed or delayed loads
  • Account activation and login problems (delayed emails, password resets, login failures)
  • Missing or poorly functioning trip tools and map (no metro map, weak trip planner, inaccurate times)
  • Gate/tap-to-read failures and overall reliability issues with card reads
Recent reviews
This is a great app, this app is not antiguated, tedies, or redundant. I love this app. This app is a smart trip!
by Me*****, 2026-05-23

Added money to my account at 9 AM. 3 hours later, my money is still not on my account. I called customer service, and they were completely useless. I had a lady keep yelling at me asking “why I didn’t add the money through my Apple wallet?” Just a joke of a public transport system. I don’t understand how I paid for transportation the same way that I had attempted to now, but it no longer works.
by le*****, 2026-05-20

bought monthly pass and used it all of one time for it to demand i add value at the turnstile
by :|*****, 2026-05-16
View all user reviews ›

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