CaptionMate

Name: CaptionMate
Rating: 4.8 (263 reviews)
Author: Mezmo Corporation

By: Mezmo Corporation App

CALLS YOU CAN SEE

Overview

Version:

2.17.28

Last updated: 2026-09-16

Ranking

#92,833 ▲ 298

Overall

Features & Capabilities

CaptionMate provides free, real-time captions for both sides of phone calls, helping eligible individuals with hearing loss communicate more confidently and independently. The FCC-certified service is available at no cost to eligible users in the United States through a federally administered program.

Use CaptionMate across smartphones, tablets, and desktops while keeping your current phone number through call forwarding. Customize font sizes, colors, and language preferences, access past call and voicemail transcripts, and get setup assistance from customer support. CaptionMate supports more than 100 captioning languages and uses AI-powered captioning designed to keep calls private. The service is intended only for registered users with hearing loss, in accordance with federal law.

User Growth & Download Statistics

App Accessibility Communication Privacy & Security

By:

Mezmo Corporation

Rating:

4.80

(263) 3 new ratings

Version:

2.17.28 Last updated: 2026-09-16

Version code:

891412686

Creation date:

2019-08-30

Compatible devices:

Size:

70.93MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-09-20

Compare stats and ranking:

Ranking

# 92,833 ▲ 298

Other platforms

CaptionMate: Call Captions (v2.17.28)

37,234 4.20

(285)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Mezmo Corporation

Apple Apps Store

https://apps.apple.com/us/app/captionmate/id1465233104

Website:

https://www.captionmate.com/

User Reviews

CaptionMate is highly valued for real-time, bidirectional captions that empower hearing-impaired users, but onboarding friction and occasional reliability/stability issues persist.

Pros

Real-time captions during calls enable Deaf/HOH users to communicate effectively; widely described as life-changing.
Captions work for both incoming and outgoing calls, giving users independence from traditional landlines.
High transcription accuracy with transcripts that can be saved and reviewed later.
Two-color captioning (audience vs speaker) provides clear readability.
Excellent, responsive customer support; reviewers highlight helpful representatives.

Cons

Registration and onboarding can be hindered by the need for a referral code, with multiple reviewers reporting difficulty obtaining or invalid codes.
Call reliability varies, with reports of missed rings/delays and some calls being mislabelled or not connected, affecting usability.
Occasional glitches or crashes that can drop call history or prevent callbacks.

Recent reviews

I missed over a year worth of missed calls that were important. I only recently figured out that it was captionmate the whole time. The CC Works good enough throughout a call. But waiting on someone to call you and your phone doesn't ring doesn't help. I thought it was a Verizon issue for quite some time and had a lot of resets over the past year. Finally today Verizon changed the classic to cloud and I received the call real fast. Yet when in classic mode her call would get bounced back and not even ring on either endnot was there an option for voicemail. With cloud it acted a bit quicker to ring and pass networks. In classic mode it's a 50/50 change the call may go through and if it does the voicemail picks up and does not even alert a call and voice mail happenes. When the switch to cloud was made somehow all the old non existent calls and voice mails popped up. It went back a year and a half of missed calls. I can honestly say I dislike this app soo much after causing me to lose a great job offer that would have change my life especially being Deaf.

by Co*****, 2025-09-22

This app has been amazing. It’s been extremely helpful. It’s been a lifesaver and makes things so much easier. Especially with the transcripts. You can go over any part of the conversation to confirm you understood correctly.