CaptionMate: Call Captions

Name: CaptionMate: Call Captions
Rating: 4 (264 reviews)
Author: MEZMO Corporation

By: MEZMO Corporation

Live transcribe phone calls for deaf & hard of hearing | Hearing aid compatible

Features & Capabilities

Calls you can see — CaptionMate provides fast, reliable live captions for phone conversations so people who are deaf or hard of hearing can make and receive calls with confidence. Caption both sides of a call in real time, review past transcripts, read captioned voicemails, and use your current number with call forwarding and outgoing caller ID. CaptionMate works across smartphone, tablet, and desktop and supports streaming call audio to Bluetooth-enabled hearing aids and cochlear implants.

FCC-certified and funded through a federal accessibility program, CaptionMate is free for eligible U.S. users with hearing loss. The extension supports 150+ languages, customizable font sizes and colors for readability, and secure AI-powered captioning designed to protect privacy. Download CaptionMate to stay independent, productive, and connected on every call — and email support@captionmate.com or visit www.captionmate.com for help and eligibility details.

User Growth & Download Statistics

App Accessibility Communication AI Privacy & Security

By:

Downloads:

Rating:

Version:

2.17.24 Last updated: 2026-05-26

Version code:

217

Creation date:

2019-07-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.WRITE_CONTACTS Very high risk
READ_PHONE_NUMBERS High risk
android.permission.MANAGE_OWN_CALLS High risk

Size:

92.70MB

Email:

su*****@captionmate.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 332,555 ▼ 2,344

Other platforms

CaptionMate (v2.17.23)

4.80

(240)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

MEZMO Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.captionmate.app

Email:

su*****@captionmate.com

Website:

http://captionmate.com

User Reviews

CaptionMate is highly valued by users with hearing loss for its clear and reliable call captioning, ease of use, and excellent support. However, some face hurdles during registration, including issues with input fields and privacy concerns about personal data requested. Functional limitations affect incoming calls and certain app features like bulk history deletion and spam reporting. Despite some caption inaccuracies and UI shortcomings, many find it essential for improving phone communications and appreciate its independence-enhancing capabilities.

Pros

Provides clear and accurate captions for phone calls, enhancing communication for people with hearing loss.
Easy to use with a simple interface that aids daily communication needs.
Allows both sides of the conversation to be read in real time, improving call understanding.
Excellent and responsive customer support.
Includes voice calling with captioning without requiring relay operators, increasing independence.

Cons

Issues with registration, especially not accepting full names or addresses consistently.
Requires sensitive personal information like social security number during sign-up, raising privacy concerns.
Limited functionality for incoming calls, sometimes only working well for outgoing calls.
Lacks features such as dark mode, deleting call history in bulk, spam call reporting, and integration with stock contacts.
Captions sometimes lag or have inaccuracies, and the UI can be unintuitive or visually unappealing.

Recent reviews

I plan to go to the drive in theater with my child and I have moderate to severe hearing loss in my right ear. While I have a hearing aid, I still miss things from time to time. I was REALLY hoping to find an app that could help me since they don't have captioning boxes like a regular theater. However not only could I not enter my address (because the app said it wasn't right) but I also noticed after I UNINSTALLED it that they charge per minute. I wouldn't suggest this app.