ClearCaptions Mobile

Name: ClearCaptions Mobile
Rating: 4.3 (1991 reviews)
Author: ClearCaptions, LLC

By: ClearCaptions, LLC App

Captioned phone calls

Overview

Version:

3.1

Last updated: 2023-12-07

Ranking

#44,403 ▲ 4

Overall

Features & Capabilities

ClearCaptions Mobile brings near real-time captioning to phone calls on your mobile device. From the provider of in-home captioning, this FCC-certified service offers captioned incoming and outgoing calls, voicemail with captions, and support for 3-way calling, call waiting, and Bluetooth, all at no cost to eligible users with hearing loss in the United States and its territories.

Key features include a free ClearCaptions Voice number, adjustable caption font and color, saved captioned call history, and easy contact syncing with your iPhone or Android. Note that federal regulations apply and access is limited to registered users with hearing loss; the service is provided without hidden fees or contracts.

User Growth & Download Statistics

App Accessibility Communication Privacy & Security

By:

ClearCaptions, LLC

Rating:

4.30

(1,991) 2 new ratings

Version:

3.1 Last updated: 2023-12-07

Version code:

860308747

Creation date:

2019-03-23

Compatible devices:

Size:

105.45MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 44,403 ▲ 4

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

ClearCaptions, LLC

Apple Apps Store

https://apps.apple.com/us/app/clearcaptions-mobile/id1389230518

Website:

https://clearcaptions.com/mobile-phone

User Reviews

Users praise ClearCaptions Mobile for its life-changing captioning that improves communication and independence, especially in emergencies and with hearing loss. However, they repeatedly report reliability problems (captioning outages, lag, accent issues), login/password recovery problems, calls failing to reach the app or notify missed calls, and slower customer support. The app is valued for accessibility and ease of setup, but stability and support need improvement to meet ongoing user needs.

Pros

Significantly improves ability to understand conversations through real-time captions and readable transcripts.
Life-saving accessibility for users with hearing loss or language disorders, helpful in emergencies (e.g., after stroke or aphasia).
Easy setup and onboarding with in-person guidance and clear explanation.
Convenience and independence, including usefulness when hearing aids are in another room and general daily usability.

Cons

Captioning is often unreliable: frequent outages, noticeable lag (3–4 seconds), and difficulty with accents or noisy contexts.
Login and account issues: password reset crashes, forgot-password flow failures, and occasional automatic sign-outs.
Call handling and notifications are inconsistent: calls sometimes go to voicemail, do not ring the app, or fail to notify missed calls.
Customer support and issue resolution are perceived as slow or inadequate.