LAUNCH Servicing

Name: LAUNCH Servicing
Rating: 4.7 (5354 reviews)
Author: Launch Servicing LLC

By: Launch Servicing LLC App

Manage Your Student Loans

Overview

Version:

2.7.5

Last updated: 2020-10-21

Features & Capabilities

LAUNCH Servicing is a mobile app designed to help borrowers manage student loans on the go. View monthly statements, track payment history, make one-time or recurring payments, and securely manage linked bank accounts—all from your phone.

Stay on top of your loan details with balances, interest rates, and outstanding principal, plus easy updates to your contact information. If you're already registered on the Borrower Portal, log in with your existing credentials; co-signers can log in too. For faster access, enable Touch ID and enjoy robust security for your data.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

Launch Servicing LLC

Rating:

4.70

(5,354) 17 new ratings

Version:

2.7.5 Last updated: 2020-10-21

Version code:

838283354

Creation date:

2019-01-05

Compatible devices:

Size:

88.12MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-14

Compare stats and ranking:

Ranking

# 24,744 ▲ 6

Other rankings

#1 in launch keyword 13

Other platforms

LAUNCH Servicing (v2.8.0)

27,846 2.24

(98)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Launch Servicing LLC

Apple Apps Store

https://apps.apple.com/us/app/launch-servicing/id1446489507

Website:

https://www.launchservicing.com/

User Reviews

Users generally find LAUNCH Servicing easy to use and payments quick, with fast onboarding. However, recurring payments often fail, login problems persist, and customer support is lacking. Reviewers also cite confusing payment scheduling, inconsistent status displays, and an outdated UI that hampers navigation and readability. Addressing recurring-pay reliability, improving account access, and enhancing notifications/UI would address the most common complaints while preserving the ease-of-use benefits.

Pros

Easy to use and payments are quick and convenient.
Fast onboarding and easy setup (register, link bank, start paying).
One-click, streamlined payment flow for subsequent payments.
Identity verification works smoothly during setup.

Cons

Recurring/auto-pay payments frequently fail or are deleted.
Login/registration issues persist (unable to log in, can't register, saved login info not working).
Customer service is poor with limited contact options and slow/no responses.
Payment scheduling is confusing and status can be inconsistent (partial auto-debits, past due after auto-pay).
UI/UX is outdated and hard to read/navigate, with accessibility issues (e.g., lack of payment-date notifications).

Recent reviews

I’ve tried countless times to log in and it ALWAYS says no connection to mobile services, i’ve tried contacting them and i never hear anything back. If i could rate 0 stars i would, genuinely a terrible app

by gd*****, 2026-07-23

Literally the worst company I’ve ever had to deal with. They send me 900 emails and texts regarding my upcoming payment due. The only time I’ve ever been able to login is by clicking the link in the texts, they confirm my payment then after that I cannot log back in because my credentials are “invalid”. App has never allowed me to login. Unfortunately I didn’t choose this company, my other loan service sold out to them. I’ve literally only been able to login twice ever.. to simply make that payment then the company no longer recognizes my login credentials until next bill is due… interesting.