Features & Capabilities

LAUNCH Servicing is a mobile app designed to help borrowers manage student loans on the go. View monthly statements, track payment history, make one-time or recurring payments, and securely manage linked bank accounts—all from your phone.

Stay on top of your loan details with balances, interest rates, and outstanding principal, plus easy updates to your contact information. If you're already registered on the Borrower Portal, log in with your existing credentials; co-signers can log in too. For faster access, enable Touch ID and enjoy robust security for your data.

User Growth & Download Statistics

By:
Launch Servicing LLC
Rating:
4.70
(5,188)
16 new ratings
Version:
2.7.5 Last updated: 2020-10-21
Version code:
838283354
Creation date:
2019-01-05
Compatible devices:
Size:
88.12MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Android
LAUNCH Servicing (v2.8.0)
24,367 2.43 (79)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Launch Servicing LLC
Apple Apps Store
https://apps.apple.com/us/app/launch-servicing/id1446489507
Website:
https://www.launchservicing.com/

User Reviews

Users generally find LAUNCH Servicing easy to use and payments quick, with fast onboarding. However, recurring payments often fail, login problems persist, and customer support is lacking. Reviewers also cite confusing payment scheduling, inconsistent status displays, and an outdated UI that hampers navigation and readability. Addressing recurring-pay reliability, improving account access, and enhancing notifications/UI would address the most common complaints while preserving the ease-of-use benefits.
Pros
  • Easy to use and payments are quick and convenient.
  • Fast onboarding and easy setup (register, link bank, start paying).
  • One-click, streamlined payment flow for subsequent payments.
  • Identity verification works smoothly during setup.
Cons
  • Recurring/auto-pay payments frequently fail or are deleted.
  • Login/registration issues persist (unable to log in, can't register, saved login info not working).
  • Customer service is poor with limited contact options and slow/no responses.
  • Payment scheduling is confusing and status can be inconsistent (partial auto-debits, past due after auto-pay).
  • UI/UX is outdated and hard to read/navigate, with accessibility issues (e.g., lack of payment-date notifications).
Recent reviews
You know it’s weird for an app and service dedicated to paying loans back to not take your money when you schedule a payment, almost as if they want you to be late so they can charge more. Strange, isn’t it?
by Ha*****, 2026-01-14

Suddenly I have a 2 Step Authentication added to my account in order to pay my bill. I did not request this so please make this an opt out. Thank you
by Ne*****, 2025-10-09

You should really notify when payment days are coming up.
by ja*****, 2025-06-02
View all user reviews ›

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