Features & Capabilities
User Growth & Download Statistics
- By:
- The Trustees of the University of Pennsylvania
- Rating:
- 4.70 (4,334)
13 new ratings
- Version:
- 11.7.4 Last updated: 2026-05-28
- Version code:
- 886164924
- Creation date:
- 2019-01-29
- Compatible devices:
- Size:
- 184.91MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-07
- Compare stats and ranking:
-
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- Reliable access to the care team with responsive messaging.
- Ability to view test results and keep track of medical history.
- Convenient appointment scheduling and coordination with care visits.
- Up-to-date, comprehensive medical records and information; easy to use.
Cons
- Billing issues and unexpected charges for services.
- Messaging reliability and missing features (no icon to message doctor, messages expiring, delayed responses).
- Login friction and limited authentication options (EpicID by default, need to select Penn Username; lack of passkey).
- Clunky UI/UX and navigation problems (hard to follow layout, navigation among procedures).
Recent reviews
It has everything. No matter the hour, your stress, you can always reach out to Penn. No more notebooks and calendars laying around. Commit to it!
by Th*****, 2026-05-22
While the app is still evolving, I do like it’s design. It is great to have everything in one place including access to other (non-Penn Medicine) medical apps from one app.
What I do not like is having my prescription refill requests, and questions to the my Doctor intercepted and answered by Nurses. This is mostly the case for Penn Valley Forge. I find this to be frustrating more often than not. As a suggestion, give customers - via the app- the opportunity to complete customer satisfaction surveys for non Physician interactions.
by Ja*****, 2026-05-19
It gets more more difficult to use. I am 2 courses short of 2 Master’s degrees and was a provider for 30 of 45 year career. Screening shows no signs of dementia whatsoever yet I do not know what a “Journey” is
and see no reason to add vocabulary to a language the lay person already has problems with. I spent many years decoding this stuff for patients of MDS I worked in tandem with. It has been called, “elitist” that means the utilization of language that makes the consumer feel smaller. None of my providers would deliberately do that, yet here it is, in the way of what they try to do, heal patients. They only have 15 minutes, to begin with. There is evidence that trusting providers is a measurable factor in healing. It is saddening.
by Di*****, 2026-05-18
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