Features & Capabilities

The myPennMedicine Chrome extension provides Penn Medicine patients with secure, on-the-go access to their personal medical records. View test results, referrals, prescribed medications and refill requests, schedule appointments, and even sync with Apple Health. You can also securely message your care team inside the app.

Penn Medicine hospitals are consistently ranked among the top in the United States by U.S. News & World Report and are recognized as leaders in the Philadelphia region's health care. Learn more at PennMedicine.org. This extension prioritizes privacy and security while delivering convenient access to your health information.

User Growth & Download Statistics

By:
The Trustees of the University of Pennsylvania
Rating:
4.70
(4,334)
13 new ratings
Version:
11.7.4 Last updated: 2026-05-28
Version code:
886164924
Creation date:
2019-01-29
Compatible devices:
Size:
184.91MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Other platforms

Android
myPennMedicine (v11.7.3)
169,639 4.60 (1,178)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
The Trustees of the University of Pennsylvania
Apple Apps Store
https://apps.apple.com/us/app/mypennmedicine/id1440687165

User Reviews

Users largely praise myPennMedicine for easy access to their care team, viewing results and medical history, and convenient appointment scheduling with up-to-date records. However, recurring concerns center on billing unpredictability and charges, messaging reliability and missing features, login friction, and some UX/navigation issues. Overall, the app is valued for communication and information access, but improvements in billing transparency, usability, and reliable messaging would enhance the experience.
Pros
  • Reliable access to the care team with responsive messaging.
  • Ability to view test results and keep track of medical history.
  • Convenient appointment scheduling and coordination with care visits.
  • Up-to-date, comprehensive medical records and information; easy to use.
Cons
  • Billing issues and unexpected charges for services.
  • Messaging reliability and missing features (no icon to message doctor, messages expiring, delayed responses).
  • Login friction and limited authentication options (EpicID by default, need to select Penn Username; lack of passkey).
  • Clunky UI/UX and navigation problems (hard to follow layout, navigation among procedures).
Recent reviews
It has everything. No matter the hour, your stress, you can always reach out to Penn. No more notebooks and calendars laying around. Commit to it!
by Th*****, 2026-05-22

While the app is still evolving, I do like it’s design. It is great to have everything in one place including access to other (non-Penn Medicine) medical apps from one app. What I do not like is having my prescription refill requests, and questions to the my Doctor intercepted and answered by Nurses. This is mostly the case for Penn Valley Forge. I find this to be frustrating more often than not. As a suggestion, give customers - via the app- the opportunity to complete customer satisfaction surveys for non Physician interactions.
by Ja*****, 2026-05-19

It gets more more difficult to use. I am 2 courses short of 2 Master’s degrees and was a provider for 30 of 45 year career. Screening shows no signs of dementia whatsoever yet I do not know what a “Journey” is and see no reason to add vocabulary to a language the lay person already has problems with. I spent many years decoding this stuff for patients of MDS I worked in tandem with. It has been called, “elitist” that means the utilization of language that makes the consumer feel smaller. None of my providers would deliberately do that, yet here it is, in the way of what they try to do, heal patients. They only have 15 minutes, to begin with. There is evidence that trusting providers is a measurable factor in healing. It is saddening.
by Di*****, 2026-05-18
View all user reviews ›

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