DrChrono OnPatient Portal

Name: DrChrono OnPatient Portal
Rating: 1.7 (109 reviews)
Author: drchrono Inc

By: drchrono Inc

PHR - Personal Health Record

Features & Capabilities

DrChrono OnPatient Portal brings your Personal Health Record to your iPhone and iPad. Schedule appointments, start video visits, and securely message your doctor from your device. Access medications, allergies, and medical information in one place, making care coordination easier.

In addition, it integrates with Apple's Health app to share Health data with your doctor, including a 30-day wellness summary, and lets you import/share health records for seamless updates to your care team.

User Growth & Download Statistics

App Privacy & Security Data

By:

drchrono Inc

Rating:

1.70

(109) 1 new ratings

Version:

3.1.6 Last updated: 2025-10-01

Version code:

878544498

Creation date:

2012-12-10

Compatible devices:

Size:

93.38MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 211,747 ▲ 283

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

drchrono Inc

Apple Apps Store

https://apps.apple.com/us/app/drchrono-onpatient-portal/id577198251

Website:

https://onpatient.com

User Reviews

Most reviews identify DrChrono OnPatient Portal as a tool intended for patient–doctor messaging and appointment verification, but it is plagued by (1) messaging problems (inbox loading, unread counts not clearing, cross‑platform syncing), (2) login/password bugs, (3) lack of effective support, and (4) a cumbersome UI with scheduling and data‑sync issues across app and web.

Pros

Centralized patient–doctor messaging through the portal.
App is designed for patient communications with physicians.
Allows appointment verification/reminders via the portal.
Mobile access consolidates messaging and appointment details in one place.
Useful for basic doctor–patient communications as intended by the app.

Cons

Inbox shows blank or messages do not display despite a badge.
Unread message counts persist or can't be cleared even after reading.
Login/authentication bugs and password issues (cannot log in, password resets failing, typing not visible).
Poor or non-existent customer support; fixes often require office/vendor intervention.
Clunky UX with painful scheduling, data syncing issues, and inconsistent data between app and web portals.

Recent reviews

I thought it was cool that we could chat with our providers and get refills via the patient portal but it’s not very cool that it doesn’t work. You can send messages on the app, but when you receive them, the inbox is blank. I can tell I have a message because it’s showing the badge, but the inbox is just a blank screen. I tried using the website but has the same issues. This company might just suck. There is also no customer support, so one star!

by So*****, 2026-05-06

The app tells me I have 10 messages in my inbox, but no messages are presented. The web portal says I have none. I suspect I have at least one. Support is unhelpful. I have to have my doctor file a support request. As if he or his staff have time for that.

by wr*****, 2026-04-24

My doctor uses this app for medical communications. I’ve been using it for years, and all of a sudden all the messages I’ve had with my provider are showing as unread in the app and cannot be changed. This is really irritating because it’s showing a 44 icon on my screen and it makes me think my provider is sending a new message. What’s going on? I see other users are having the same problem, can it be changed please? Thank you!