Overview

Rating:
4.80 +257
(97,996)
Version:
2.37
Last updated: 2026-07-17
Ranking
#3,691 ▼ 83
Overall

Features & Capabilities

Self-service has never been easier. This extension puts control of your Southwest Gas account in your hands, whether you’re at home or on the go. Manage gas usage and costs, and pay your bill—whether you’re a residential or business customer.

You’ll be able to start, stop, or transfer service; save debit/credit card information for fast payments; view and export usage and billing history; compare current and previous year usage; link multiple accounts; and manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP). You’ll also receive outage notifications and restoration updates.

User Growth & Download Statistics

By:
Smart Energy Systems LLC
Rating:
4.80
(97,996)
257 new ratings
Version:
2.37 Last updated: 2026-07-17
Version code:
888425257
Creation date:
2018-12-28
Compatible devices:
Size:
30.51MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-07-19
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Smart Energy Systems LLC
Apple Apps Store
https://apps.apple.com/us/app/southwest-gas/id1436732354
Website:
https://www.swgas.com/

User Reviews

Overall, reviews show a mixed app. Many users find it easy to use and quick to pay bills online. However, the $2.50 online payment fee is a frequent complaint. Recurrent login/authentication problems appear, including Face ID failures, verification codes, and sessions not staying active. The UI/UX is often described as clunky, with frustrating navigation and pay-flow issues. Some reviewers report poor customer service. Despite some positives, these recurring issues appear across multiple reviews and detract from the app’s value.
Pros
  • Easy to use and user-friendly interface.
  • Fast, straightforward online bill payments via the app.
  • Some reviewers express overall positive sentiment and convenience for paying gas bills using the app.
Cons
  • $2.50 online payment convenience fee is a major and frequent complaint.
  • Frequent login/authentication problems (Face ID failures, verification codes, sessions not staying active).
  • Poor UI/UX and reliability (clunky interface, confusing pay flow, navigation issues, hidden fields, copy/paste limitations).
  • Customer service and billing issues / support problems (disconnects after talking to a representative, perceived inept handling).
Recent reviews
Is been several years of on time payments. But due to some mistake on my part I’m forced to pay $2.50 more each month. Has it not been punishment enough. Thank you
by cr*****, 2026-07-15

Great app
by Ur*****, 2026-07-08
View all user reviews ›

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