Southwest Gas

Name: Southwest Gas
Rating: 4.8 (99813 reviews)
Author: Smart Energy Systems LLC

By: Smart Energy Systems LLC App

Manage your account on the go

Overview

Version:

2.37

Last updated: 2026-07-17

Ranking

#3,646 ▲ 6

Overall

Features & Capabilities

Self-service has never been easier. This extension puts control of your Southwest Gas account in your hands, whether you’re at home or on the go. Manage gas usage and costs, and pay your bill—whether you’re a residential or business customer.

You’ll be able to start, stop, or transfer service; save debit/credit card information for fast payments; view and export usage and billing history; compare current and previous year usage; link multiple accounts; and manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP). You’ll also receive outage notifications and restoration updates.

User Growth & Download Statistics

App Energy Payments Task Management

By:

Smart Energy Systems LLC

Rating:

4.80

(99,813) 335 new ratings

Version:

2.37 Last updated: 2026-07-17

Version code:

888425257

Creation date:

2018-12-28

Compatible devices:

Size:

30.51MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-30

Compare stats and ranking:

Ranking

# 3,646 ▲ 6

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Smart Energy Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/southwest-gas/id1436732354

Website:

https://www.swgas.com/

User Reviews

Overall, reviews show a mixed app. Many users find it easy to use and quick to pay bills online. However, the $2.50 online payment fee is a frequent complaint. Recurrent login/authentication problems appear, including Face ID failures, verification codes, and sessions not staying active. The UI/UX is often described as clunky, with frustrating navigation and pay-flow issues. Some reviewers report poor customer service. Despite some positives, these recurring issues appear across multiple reviews and detract from the app’s value.

Pros

Easy to use and user-friendly interface.
Fast, straightforward online bill payments via the app.
Some reviewers express overall positive sentiment and convenience for paying gas bills using the app.

Cons

$2.50 online payment convenience fee is a major and frequent complaint.
Frequent login/authentication problems (Face ID failures, verification codes, sessions not staying active).
Poor UI/UX and reliability (clunky interface, confusing pay flow, navigation issues, hidden fields, copy/paste limitations).
Customer service and billing issues / support problems (disconnects after talking to a representative, perceived inept handling).

Recent reviews

$2.50 on an $11 gas bill is ridiculous

by 19*****, 2026-08-28

Hi moved to Henderson in July 2026. I’m used to making my payments over the phone . I was told I could download the app and make to make my payments. It’s so easy and convenient to use. Just a few clicks and I can see my meter and process the payment with minimal time. Thank you SW gas for the app we love it!