HSBC US

Name: HSBC US
Rating: 4.7 (49308 reviews)
Author: HSBC Global Services (UK) Limited

By: HSBC Global Services (UK) Limited

Finance

Features & Capabilities

HSBC US Mobile Banking App lets existing HSBC customers manage accounts from anywhere and monitor balances, transactions, and statements in one secure place. It supports Global View for eligible international accounts, checks credit card activity, downloads statements, and opens a Global Money Account—multi-currency, mobile-only for world travelers.

It also enables transfers and bill payments, mobile check deposits, scheduled payments, and Real Time Payments (RTP). Security features include biometric login (Touch ID/Face ID) on supported iOS devices and a Digital Security Device. Note: availability and eligibility depend on account type and jurisdiction, and services are subject to applicable laws and HSBC policy.

User Growth & Download Statistics

App Payments Privacy & Security Data

By:

HSBC Global Services (UK) Limited

Rating:

4.70

(49,308) 35 new ratings

Version:

3.70.18 Last updated: 2026-07-01

Version code:

887465293

Creation date:

2019-06-20

Compatible devices:

Size:

467.39MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 6,202 ▼ 20

For Developers

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Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

HSBC Global Services (UK) Limited

Apple Apps Store

https://apps.apple.com/us/app/hsbc-us/id1344750175

Website:

https://www.us.hsbc.com/mobile-banking/

User Reviews

The HSBC US iOS app is repeatedly praised for its easy, fast, and intuitive interface that often beats the web experience. However, reviewers stress significant gaps: the app is too basic and lacks essential money management features, check deposit is frequently buggy or hindered by updates, transfers and Zelle support can be unreliable or unavailable, and the app suffers from stability and maintenance issues. Users want richer functionality, clearer instructions (routing numbers), and robust reliability to match its ease of use.

Pros

Easy to use and intuitive interface; easier than the web version.
Fast, secure access to accounts with quick login and a card-lock feature.
Seamless navigation that makes everyday banking feel straightforward.
Generally positive sentiment about the app's simplicity and reliability compared with web banking.

Cons

Very basic app with missing core features (money management, investments, mortgage payments); many tasks require the browser or web support.
Mobile check deposit is unreliable or changed in ways that prevent depositing checks (errors, black screen, failed deposits).
Transfers and Zelle support are unreliable or limited (transfers show as successful but don’t process, external linking blocked, Zelle not available or not working).
Reliability and maintenance issues (frequent outages/maintenance, hangs/crashes, tasks not performing as expected).

Recent reviews

HSBC bank offers only one branch location on Long Island. One! Long Island is a very big place. The next location closest is in NYC. In addition, there is a specific set of checks that will not deposit using the app. That means, I need to wait until I am somewhere near the one branch on Long Island (a 40 min drive!) or make a special trip just to deposit checks. I recognize that HSBC is interested only in wealth management, they do still offer checking accounts, and they should provide a means of more easily servicing those accounts. I have brought the check deposit situation to the attention of HSBC now multiple times, to no avail; nothing ever gets fixed. While HSBC offers ATM service through All Point, that is only for withdrawal. HSBc should also offer a means of ATM or other deposit, instead of inconveniencing customers with only ONE location across a vast area.