IHSS Help

Name: IHSS Help
Rating: 2.5 (61 reviews)
Author: United Domestic Workers of America (UDW)/AFSCME Local 3930

By: United Domestic Workers of America (UDW)/AFSCME Local 3930

For home caregivers

Features & Capabilities

IHSS Help is the all-in-one extension for California In-Home Supportive Services caregivers, helping you manage timesheets, paycheck status, and benefits from anywhere. Access your UDW membership card, stay updated on IHSS news, and connect with local IHSS/UDW offices.

Key features include timesheet planning to avoid violations (UDW members only), IHSS hours assistance (UDW members only), quick access to local IHSS/UDW contacts, paycheck status, and direct deposit enrollment, plus ongoing IHSS updates and member benefits—available in English.

User Growth & Download Statistics

App Task Management Calendar Communication Education Community

By:

United Domestic Workers of America (UDW)/AFSCME Local 3930

Rating:

2.50

(61)

Version:

1.3.5 Last updated: 2020-10-08

Version code:

838116812

Creation date:

2018-05-29

Compatible devices:

Size:

33.87MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 229,036 ▼ 582

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

United Domestic Workers of America (UDW)/AFSCME Local 3930

Apple Apps Store

https://apps.apple.com/us/app/ihss-help/id1342835769

User Reviews

User reviews repeatedly highlight unstable performance and feature failures in IHSS Help on iOS. The app often won’t open or freezes, and location-services prompts can crash it. Core timesheet functionality—clock-in/clock-out—frequently malfunctions, causing payroll delays and frustration for providers and recipients. Login flows are inconsistent, with web redirects and confusing logout behavior, and editing weekly hours can crash or take users back to the home screen. Overall sentiment is negative, with persistent bugs across devices and regions noted (e.g., Santa Cruz county).

Pros

Cons

App frequently fails to open or crashes on multiple devices.
Timesheet and clock-in/out features are unreliable, causing payroll delays and workflow interruptions.
Login/logout flow is inconsistent: web redirects, capitalization quirks, and accidental logouts.
Weekly hours editing is buggy; actions like changing hours crash or return to the home screen.
Location services prompts can freeze the app, blocking usage.

Recent reviews

When prompted to enable location services the app freezes. Tried on multiple devices and it looks like the app is broken.

by Sl*****, 2023-07-15

Once redirected to website login, is there any reason why user name defaults to first letter as capital and the password defaults to a low case? From user prospective, it would be good to stay consistent in both fields. I see this got fixed!!! Now both defaults to capital, and are inconsistent wit IHSS EVV that defaults both to a low case. Once logged in web part, and using the Timesheet arrow in the upper left corner , the app logs you out. Should it be re-named to LOGOUT? Or ask if I would like to log out at least?

by El*****, 2023-07-05

Why do they want providers to use this app? Or have a new clock in policy when the system not working. The clock in and out not even working!!! This is so unprepared. I give up clock in and try to clock out at my recipient location. I’m stress and frustrated of this issue.