Features & Capabilities

The HHAeXchange Caregiver Mobile App empowers caregivers with a simple, on-the-go tool to clock in and out, view real-time schedules, and access patient information. Connected to their agency and available in multiple languages, the app supports electronic visit verification (EVV) with GPS-based clock-in and easy directions to the patient’s home, all while on the move.

Key features include real-time scheduling, case broadcasting for immediate shift alerts, comprehensive visit notes (text, image, and audio), and in-app messaging with the agency. Note: availability excludes Texas, Illinois, and Massachusetts, and an active internet connection (3G/4G/WiFi) is required.

User Growth & Download Statistics

By:
Homecare Software Solutions, LLC
Rating:
3.10
(2,079)
4 new ratings
Version:
26.02.03 Last updated: 2026-03-28
Version code:
884144336
Creation date:
2014-06-09
Compatible devices:
Size:
38.51MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-06
Compare stats and ranking:

Ranking

Other platforms

Android
HHAeXchange (v26.02.02)
935,660 4.08 (11,060)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Homecare Software Solutions, LLC
Apple Apps Store
https://apps.apple.com/us/app/hhaexchange/id883673336
Website:
https://www.hhaexchange.com

User Reviews

Users repeatedly report reliability problems with HHAeXchange. The top issues are long or failed clock-ins/out and punches not recording, GPS/location inaccuracies, login/authentication failures, and frequent outages or lag. These problems can cause lost hours, incorrect pay, and frustration, often requiring app reinstall or manual workarounds. A minority praise the app for ease of use or even call it 'great,' but the prevailing sentiment is that performance is inconsistent and can hinder patient care, especially in areas with poor signal. Overall, reliability and EVV accuracy are the main concerns.
Pros
  • Easy to use
  • Some reviewers call it a 'great app' despite low ratings
Cons
  • Clock-in/out delays and punches not recording
  • GPS/location inaccuracies causing incorrect EVV data
  • Frequent login/authentication issues (log in failures, password issues, Face ID problems)
  • Frequent outages and overall reliability issues (lags, buffering, long loading times)
  • Pay can be affected by glitches / incorrect pay
Recent reviews
This app is the worst app I’ve ever used for any employment purposes whatsoever. When I login with the correct password, it says it’s not correct so I have to go in and change it and I’ve had to do that multiple times I know. That the password is correct because I have it memorized. You put in the schedule that you want in the app. and save it and nobody at the company or agency looks at it and tries to give you the hours that you want. I don’t even think anyone looks at it. What’s the purpose? There are times when Client is not available or there is an emergency and no one was able to sign. There should be a button on there indicating that on the app. as an option. Life happens! There was a time when my session timed out and I was not able to get out of the app so I had to delete it, restart my phone and now I don’t have it. I have to go into the Apple Store in order to sign in and out it’s ridiculous!!! I’m sure I’m missing more things, but that these are just the things I could think of.
by MD*****, 2026-06-02

It’s always having issues and now it’s even worse, I have to do a timesheet because the app won’t let me log in correctly I wish there was a easier way to log in to work I hate using this app and thinking of switching companies to someone that doesn’t have to use it
by Ma*****, 2026-05-03

Para trabajar con pacientes es muy mala si el paciente quiere que entres antes no lo puedes hacer porque la aplicación no te permite ajustar el horario tienes que estar llamando para cambiarlo terrible hay veces que donde vive el paciente la señal no es buena y tienes problemas porque no te toma el ponche no la recomendaría a ninguna agencia
by Ya*****, 2026-04-22
View all user reviews ›

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