MILES Car & Van Sharing

Name: MILES Car & Van Sharing
Rating: 4.8 (466 reviews)
Author: MILES Mobility GmbH

By: MILES Mobility GmbH App

Cars | Vans | Daily rentals

Overview

Version:

4.44

Last updated: 2026-05-08

Features & Capabilities

MILES is your all-in-one mobility app for car sharing and van sharing with flexible rentals. Pay by the kilometer, not by the minute, and enjoy 24/7 availability with inclusive insurance.

Get started for free, with pricing from €0.99/km for cars and €1.29/km for vans, along with a €7 sign-up bonus, no deposits, and long-term options from 3 hours to 30 days. Instant booking makes getting on the road quick and easy.

User Growth & Download Statistics

App Navigation & Mapping Privacy & Security Marketing

By:

MILES Mobility GmbH

Rating:

4.80

(466)

Version:

4.44 Last updated: 2026-05-08

Version code:

885382178

Creation date:

2017-03-29

Compatible devices:

Size:

99.48MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-08

Compare stats and ranking:

Ranking

# 73,586 ▼ 103

Other rankings

#9 in sharing keyword 33 ▲

Other platforms

MILES Car & Van Sharing (v4.44)

1,664,095 3.90

(20,396)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

MILES Mobility GmbH

Apple Apps Store

https://apps.apple.com/us/app/miles-car-van-sharing/id1220185947

Website:

https://miles-mobility.com/

User Reviews

User feedback is mixed: the app’s UI is praised for being easy to use and onboarding can be straightforward, with some users able to sign up and rent smoothly. However, recurring problems outweigh positives: many report hidden and disputed charges, unclear pricing, and various extra fees; the app is prone to reliability issues like crashes and failures to unlock or charge cars; billing problems and slow refunds; complaints about customer support and contact options; and occasional bad car maintenance. Overall, usable but plagued by billing, reliability, and service issues.

Pros

Easy to use UI/UX with a comfortable, intuitive interface.
Generally functional for renting; the app works well for some users.
Sign-up and onboarding are straightforward, with easy photo-based verification where available.

Cons

Hidden fees and unclear pricing, including rookie fees, processing fees, top-up charges, and duplicate charges.
Frequent app reliability problems: crashes, freezing, and failures to unlock or start charging.
Billing and payment problems, such as expired cards, dunning notices, and slow refunds.
Poor or unhelpful customer support, with limited contact options and slow responses.
Car quality and maintenance concerns, such as worn interiors and non-working AC.

Recent reviews

After I canceled a fueling session and selected a different fueling pump, the app glitched and incorrectly continued to use the previous pump number. When I tried to clear this up with Miles customer service, I was blamed for the incident and threatened with vague contractual penalties should something like this happen again. This is an absurd way to treat a customer. Not one of their tips for avoiding this kind of incident actually applied to my situation. Therefore, it was entirely Mile's fault. I sacrificed my time to refuel the car when I technically didn't need to (it was at 30% or so) and I made sure that Miles lost no money in the mixup. Customer service implied I was a liar and said their systems did not detect any glitch. I find it hard to believe that they have a system so advanced that it can detect that absolutely no glitches occurred in a particular time window, even with a user-interface. I'm pretty sure such technology does not exist. This leaves me with unacceptable legal uncertainty in using the app. What if a more serious glitch occurred but was asserted by Miles not to have occurred? This was only my second time using Miles and I cannot risk my neck continuing to use it. Also, the customer service is extremely bad at reading emails. I had to re-explain what happened several times before they even demonstrated that they correctly understood what I had written. Unfortunately, I never got them to retract their threats, so Miles stands unapologetic in this matter.

by Es*****, 2026-07-12

Overall a decent app; the service itself is of course for a City like Berlin fantastic. But the update that swapped the slider for parking /stop over with a slider for ending rental is for longtime users who book hourly rates a killer. A few times now out of habit I thought I was parking with many hrs and kms left on the package but endet the rental. This is bad. Also - if one paid for 3hrs the rental should not be able to end before. At least there should be a way to reverse the ending of the rental when accidentally ended. In my last case a new driver had booked minutes after I made the mistake a d before I realized it.Hence the latest app version just 2 stars