Features & Capabilities

Are you a Keystone First member? Are you interested in finding out more about the health plans?

Whether you are a plan member or not, this mobile application provides quick and easy ways to help you manage your health care. For members, it puts your Keystone First health plan information at your fingertips, with features that include quick access to your member ID card and provider information. It’s also a useful tool to help make every provider visit valuable. Manage your health, wherever you are.

FEATURES The Keystone First mobile app makes every provider visit easier for Keystone First members: • ID card — Get access to an electronic copy of your member ID card. • Medicine cabinet — Keep track of your medicines, how to use them, your prescription history, and medication reminders. You can also learn how medicines interact with each other and view medicine warning labels. • Find a doctor or hospital — Use a quick search tool to help you look for any network provider, hospital, pharmacy, specialist, or urgent care center nearby. You can also get directions to a provider’s office or call for an appointment. • My Doctors — Get access to your primary care provider (PCP) and your other health care providers. • Resources — See an overview of the digital and community resources available to you. • Contact Us — Access a list of important phone numbers for the health plan.
• Available in English and Spanish.

User Growth & Download Statistics

App
By:
Keystone Family Health Plan
Rating:
1.80
(30)
Version:
6.7 Last updated: 2025-11-12
Version code:
879644312
Creation date:
2016-12-16
Compatible devices:
Size:
15.35MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-13
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Keystone Family Health Plan
Apple Apps Store
https://apps.apple.com/us/app/keystone-first-mobile/id1185532870

User Reviews

Consistently negative: users report repeated login failures, account setup problems, inability to schedule or find providers, and frequent loading crashes. A few note past benefits like mobile access and a digital health card, but customer support is described as poor, and the app now largely fails to work.
Pros
  • Mobile access to benefits.
  • Digital health card availability (previously).
  • App was described as convenient before issues began.
Cons
  • Frequent login issues (wrong passwords, locked out, data transfer problems).
  • Cannot schedule appointments or access provider directory.
  • Registration/setup failures (cannot complete setup, username already exists, not found after registering).
  • Loading issues: white screen, infinite waiting, never loads.
  • Overall unreliability: app often doesn’t work / never works.
Recent reviews
Not time saving at all. You have to call for everything.. hate it
by ne*****, 2026-02-16

Cannot log in even after changing username and password.
by Er*****, 2025-10-19

Honestly I could’ve developed this app in 30minutes, it is hilarious how bad it is.
by da*****, 2025-02-22
View all user reviews ›

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