MTA TrainTime

Name: MTA TrainTime
Rating: 4.9 (211116 reviews)
Author: Metropolitan Transportation Authority

By: Metropolitan Transportation Authority App

Railroad tickets and trips

Overview

Version:

10.10.0

Last updated: 2026-08-05

Features & Capabilities

The TrainTime Chrome extension brings LIRR and Metro-North travel into a single, convenient interface. Buy tickets, plan trips with departure times and transfers, search two origin/destination stations, and save frequent trains for quick access.

Track trains in real time with GPS updates every few seconds, view car layouts and crowding, share trips with friends or family, and chat with customer service for LIRR or Metro-North within the app. It also supports split payments across two cards and seamless Apple Pay payments.

User Growth & Download Statistics

App Navigation & Mapping

By:

Metropolitan Transportation Authority

Rating:

4.90

(211,116) 10 new ratings

Version:

10.10.0 Last updated: 2026-08-05

Version code:

889301282

Creation date:

2016-06-30

Compatible devices:

Size:

107.91MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 1,895 ▼ 6

Other rankings

#39 in author keyword 13 ▲ #55 in airtime keyword 1 ▲

Other platforms

MTA TrainTime (v10.10.0)

2,304,130 4.59

(27,694)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Metropolitan Transportation Authority

Apple Apps Store

https://apps.apple.com/us/app/mta-traintime/id1104885987

Website:

https://new.mta.info/traintime

User Reviews

Most reviews focus on harsh fare policies and privacy concerns rather than usefulness. Frequent complaints include an $8 on-board surcharge, aggressive location tracking, and opaque pricing. Users also cite unreliable or incomplete train-tracking information and weak customer support. A minority find the app easy to navigate and helpful for tracking trains, but recurring issues appear across reviews, signaling a need for policy changes, transparency, and reliability improvements.

Pros

Easy to navigate interface and easy ticket purchasing
Provides train status/tracking information
Some users find the app useful for tracking trains despite other issues

Cons

On-board activation surcharge / $8 penalty for not activating before boarding
Frequent location tracking / privacy concerns
Pricing is opaque and inconsistent (no clear fare breakdown; charges differ from planned fares)
Inaccurate or missing train information (track numbers not shown or updated late)
Poor customer support / account issues and unresponsive help

Recent reviews

I am consistently getting hit with the $8 "on-board" surcharge despite purchasing and activating my tickets before I board the train. The app's algorithm appears to compare the activation timestamp against the train's scheduled departure time, which completely ignores real-world commuting. If an MTA train is running late and I activate my ticket on the platform after its scheduled departure time, the app assumes I’m already on board and penalizes me. It also flags you if you activate while walking down the platform just as the train arrives. This is a massive oversight by the development team. Honest riders who are paying their fares shouldn't be subjected to predatory fees because of a poorly coded algorithm that doesn't account for the MTA's own delays. Until this logic is fixed to account for real-time train locations and realistic boarding windows, the app feels like it is designed to nickel-and-dime commuters. Fix the timestamp logic.

by Po*****, 2026-07-20

This was a decent experience until they: 1. Removed the round trips option. 2. Force tickets to be used the same day by 4am. 3. Charge you if you have bought the ticket BUT activated after on board. App deleted. Returned to buying PHYSICAL TICKETS.