MTA TrainTime

Name: MTA TrainTime
Rating: 4.9 (211105 reviews)
Author: Metropolitan Transportation Authority

By: Metropolitan Transportation Authority

Railroad tickets and trips

Features & Capabilities

The TrainTime Chrome extension brings LIRR and Metro-North travel into a single, convenient interface. Buy tickets, plan trips with departure times and transfers, search two origin/destination stations, and save frequent trains for quick access.

Track trains in real time with GPS updates every few seconds, view car layouts and crowding, share trips with friends or family, and chat with customer service for LIRR or Metro-North within the app. It also supports split payments across two cards and seamless Apple Pay payments.

User Growth & Download Statistics

App Navigation & Mapping

By:

Metropolitan Transportation Authority

Rating:

4.90

(211,105) 1 new ratings

Version:

10.6.0 Last updated: 2026-06-11

Version code:

886777097

Creation date:

2016-06-30

Compatible devices:

Size:

118.00MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-28

Compare stats and ranking:

Ranking

# 1,860 ▼ 6

Other platforms

MTA TrainTime (v10.6.0)

2,259,972 4.61

(27,675)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Metropolitan Transportation Authority

Apple Apps Store

https://apps.apple.com/us/app/mta-traintime/id1104885987

Website:

https://new.mta.info/traintime

User Reviews

Most reviews focus on harsh fare policies and privacy concerns rather than usefulness. Frequent complaints include an $8 on-board surcharge, aggressive location tracking, and opaque pricing. Users also cite unreliable or incomplete train-tracking information and weak customer support. A minority find the app easy to navigate and helpful for tracking trains, but recurring issues appear across reviews, signaling a need for policy changes, transparency, and reliability improvements.

Pros

Easy to navigate interface and easy ticket purchasing
Provides train status/tracking information
Some users find the app useful for tracking trains despite other issues

Cons

On-board activation surcharge / $8 penalty for not activating before boarding
Frequent location tracking / privacy concerns
Pricing is opaque and inconsistent (no clear fare breakdown; charges differ from planned fares)
Inaccurate or missing train information (track numbers not shown or updated late)
Poor customer support / account issues and unresponsive help

Recent reviews

Be warned that you cannot share a ticket with anyone else from this app. Bought a ticket for my daughter and was unable to share it with her so she had to purchase another one on train. And couldn’t get a refund for my initial purchase either, because I had activated it already. Used countless other transportation apps and this is the only time I’ve had this issue. Pathetic money grab.

by ca*****, 2026-06-20

This app is easy to use and has a pleasant appearance. Everything loads easily. Things like the day pass ticket are well explained. It is very helpful that you can see a layout of the train. It’s also helpful that the full schedules are linked in the settings

by Su*****, 2026-06-16

I wish I had another digital alternative to this app. I am constantly getting hit with surcharges, even though I am purchasing tickets. It is not right! The chat feature is completely unhelpful and there is no one to talk to about functionality or being wrongfully penalized. Do better LIRR!