Instance Crossreference plugin

Use this plugin to cross-reference between two instances of ServiceNow.

What is Instance Crossreference plugin?

Instance Crossreference plugin is a Chrome extension that enables ServiceNow administrators to manage data by providing single-click access to corresponding records in another environment. It allows cross-references between any two enterprise instances and supports up to ten custom mapping profiles. No additional configurations are required, and it requires login access and read access to the external instances being referenced.

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Extension stats

By: Jeremy Leslie

View on Chrome Web Store

Users: 12 ▼ -3

Version: 2.0.1 (Last updated: 2018-05-01)

Creation date: 2018-05-01

Risk impact: Moderate risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

activeTab
*://*.service-now.com/*
storage
webNavigation

Size: 1.06M

Ranking

# 122404 ▼ 6434

Other rankings

#37278 in Workflow & Planning ▼ 979 #44 in reference keyword 12 ▼ 1 #192 in plugin keyword 52 ▲ 26

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

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This tool was created to help ServiceNow administrators manage data by giving single-click access to corresponding records in another environment without any additional configurations in either instance.

Cross-references can span between any two enterprise instances. Once a target instance is defined, ref reference icons will appear with the typical blue icons.

Maps allow for easy, integrated cross-reference where two instances have the same data in different tables. This tool allows up to ten custom mapping profiles with ten maps per profile. The default map is 'None,' which links to the same table on both ends of the integration.

Effective use of the Crossreference plugin requires: