Instance Crossreference plugin

Use this plugin to cross-reference between two instances of ServiceNow.

Instance Crossreference Plugin - Chrome Extension

Instance Crossreference plugin is a Chrome extension that enables ServiceNow administrators to manage data by providing single-click access to corresponding records in another environment. It allows cross-references between any two enterprise instances and supports up to ten custom mapping profiles. No additional configurations are required, and it requires login access and read access to the external instances being referenced.
Install from Chrome Web Store

Extension stats

Users: 13
-1
Version: 2.0.1 (Last updated: 2018-05-01)
Creation date: 2018-05-01
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • activeTab
  • *://*.service-now.com/*
  • storage
  • webNavigation
Size: 1.06M

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

This tool was created to help ServiceNow administrators manage data by giving single-click access to corresponding records in another environment without any additional configurations in either instance.

Cross-references can span between any two enterprise instances. Once a target instance is defined, ref reference icons will appear with the typical blue icons.

Maps allow for easy, integrated cross-reference where two instances have the same data in different tables. This tool allows up to ten custom mapping profiles with ten maps per profile. The default map is 'None,' which links to the same table on both ends of the integration.

Effective use of the Crossreference plugin requires:

  • Login access to external instance(s) being referenced
  • Read access in the external instances records being accessed.

Extension safety

Risk impact

Instance Crossreference plugin requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Instance Crossreference plugin has earned a fairly good reputation and likely can be trusted.

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