ServiceNow Lookup

Add Service-Now Functionality to Chrome for Service-Now.

ServiceNow Lookup: Quick Access to Service-Now Tickets

"ServiceNow Lookup" is an efficient tool designed as a Chrome extension to facilitate quicker access to Service-Now tickets. By simply typing 'sn' on the Address Bar followed by a space, or selecting text on a site, users can rapidly access different types of tickets like RFC, INC, CTASK and more without having to manually navigate through the Service-Now site. The extension also recognizes a variety of ticket prefixes for ease of use and requires users to configure their Service-Now hostname post-installation.

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Extension stats

By: DM Productions

Users: 2,000+

Rating: 4.26

(19)

0.01

Version: 1.8 (Last updated: 2014-10-31)

Creation date: 2014-10-31

Permissions:

contextMenus
storage

Size: 17.48K

Full description: See detailed description

Ranking

# 19,036 ▲ 54

Other rankings

#23385 in Workflow & Planning ▲ 648

#15 in lookup keyword 17 ▼ 11

#66 in configure keyword 10 ▲

#146 in ticket keyword 8 ▼ 23

#215 in service keyword 23 ▼ 142

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Much quicker than built-in text search
Incredible time-saving utility
Clean and simple interface
Works well for searching incidents and other ServiceNow items
Easy to use with simple commands

Cons

Leaves an extra blank tab after use
Sometimes mixes up incident numbers
Not working for some users
Requires additional setup for optimal use

Most mentioned

Extra tab left behind after search
Speed compared to global search
Utility for searching incidents
Need for a more intuitive solution without using the extension

User reviews

This is sooooooooooooooooooooooooooooooooooooooooooooooo much better than the global search

Patrick, 2018-02-20

it does a greatjob.

Shawn Noble, 2017-02-17

Would love to have this extension without the extra tab left behind. other than that, its great

Yusiel Leyva, 2016-12-05

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Extension safety

Risk impact

ServiceNow Lookup requires very minimum permissions.

Risk impact analysis details

High Injects scripts into web pages, which may alter or extract site contents, resulting in a substantial risk.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of ServiceNow Lookup. Use it at your own risk.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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