ServiceNow Lookup
Add Service-Now Functionality to Chrome for Service-Now.
What is ServiceNow Lookup?
Stats
Chrome-Stats Rank
Other platforms
Summary
Allows for the quick access to Service-Now tickets through a quick reference on the Address Bar (Typing 'sn' on the Address Bar followed by a space) or through a context menu when selecting text on a site.
This allows you to get into a RFC, INC or other ticket quickly without having to manually navigate through your Service-Now site.
Recognized Ticket Prefixes:
- RFC - Change Request
- INC - Incident
- CTASK - Change Task
- REQ - SC Request
- TASK - SC Task
- RITM - SC Request Item
- KB - Knowledge Base Item
- PRB - Problem
Anything that does not match one of these prefixes will automatically be placed into the Service-Now text search interface to try and find any matches.
User reviews
User reviews summary
Pros
- Faster than the built-in search
- Time-saving utility
- Clean and simple
Cons
- Leaves an extra tab
- Sometimes mixes up INCs
- Not working for some users
Most mentioned
- Extra tab issue
- Faster search
- Clean and simple interface
Recent reviews
Safety
Risk impact
ServiceNow Lookup is relatively safe to use as it requires very minimum permissions.
Risk likelihood
ServiceNow Lookup has earned a fairly good reputation and likely can be trusted.
Screenshots
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