ServiceNow Lookup

Add Service-Now Functionality to Chrome for Service-Now.

What is ServiceNow Lookup?

"ServiceNow Lookup" is an efficient tool designed as a Chrome extension to facilitate quicker access to Service-Now tickets. By simply typing 'sn' on the Address Bar followed by a space, or selecting text on a site, users can rapidly access different types of tickets like RFC, INC, CTASK and more without having to manually navigate through the Service-Now site. The extension also recognizes a variety of ticket prefixes for ease of use and requires users to configure their Service-Now hostname post-installation.

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Extension stats

By: DM Productions

View on Chrome Web Store

Users: 2,000+

Rating: 4.26 (19)

Version: 1.8 (Last updated: 2014-10-31)

Creation date: 2014-10-31

Risk impact: Low risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

contextMenus
storage

Size: 17.48K

Ranking

# 20717 ▼ 50

Other rankings

#25020 in Workflow & Planning ▼ 8

#2 in lookup keyword 18

#35 in service keyword 15 ▼ 1

#72 in configure keyword 12 ▼ 9

#86 in ticket keyword 5 ▼ 1

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Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Allows for the quick access to Service-Now tickets through a quick reference on the Address Bar (Typing 'sn' on the Address Bar followed by a space) or through a context menu when selecting text on a site.

This allows you to get into a RFC, INC or other ticket quickly without having to manually navigate through your Service-Now site.

Recognized Ticket Prefixes:

RFC - Change Request
INC - Incident
CTASK - Change Task
REQ - SC Request
TASK - SC Task
RITM - SC Request Item
KB - Knowledge Base Item
PRB - Problem

Anything that does not match one of these prefixes will automatically be placed into the Service-Now text search interface to try and find any matches.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros