SnowMAN

The Coolest WAY to save your SLA
What is SnowMAN?
"SnowMAN" is a Chrome extension called SnowMAN that enables real-time incident monitoring in ServiceNow. It provides features like incident hop time-span monitoring, SLA-window adjustments, holiday adjustments, and more. It has a user-friendly design with color indicators and regular updates.

Extension stats

Users: 58 ▲ 5
Rating: 5.00 (21)
Version: 1.4 (Last updated: 2018-11-18)
Creation date: 2018-11-17
Risk impact: Low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Size: 51.16K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

SnowMAN for ServiceNow

About: SnowMAN enables Real-Time Incident Monitoring in Service Now.

How to Use:

  1. Open a SNOW Incident and click the SnowMAN icon in the Address Bar
  2. Make sure the Incident is open and visible when the icon is clicked
  3. Reload page if needed

Features: ✓ Real-time Incident Hop Time-Span Monitoring ✓ SLA-window Adjustments for Time calculations ✓ Holiday Adjustments (2015-2016) ✓ Incident Resolved->Rejected->Resolved Adjustment

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User reviews

Its very useful tool and saves lot of manual efforts . Awesome work Aman :)
by asha arkal, 2017-01-25

superr buddy
by akshay sharma, 2016-01-29

Excellent initiative.Indeed Very helpful. Thanks Aman :)
by varsha bhanushali, 2016-01-27
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Extension safety

Risk impact

SnowMAN requires very minimum permissions.

Risk likelihood

SnowMAN has earned a fairly good reputation and likely can be trusted.

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Promo images

SnowMAN small promo image
Small promo image

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