SnowMAN

The Coolest WAY to save your SLA

What is SnowMAN?

"SnowMAN" is a Chrome extension called SnowMAN that enables real-time incident monitoring in ServiceNow. It provides features like incident hop time-span monitoring, SLA-window adjustments, holiday adjustments, and more. It has a user-friendly design with color indicators and regular updates.

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Stats

By: Aayush Srivastava

View on Chrome Web Store

Users: 68 ▲ 7

Rating: 5.00 (21)

Version: 1.4 (Last updated: 2018-11-18)

Creation date: 2018-11-17

Risk impact: Low risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Size: 51.16K

Email: sr*****@gmail.com

Stats date:

Chrome-Stats Rank

# 72420 ▲ 1952

Other rankings

#16175 in Workflow & Planning ▲ 113

Other platforms

Not available on Firefox

Not available on Edge

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Summary

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SnowMAN for ServiceNow

About: SnowMAN enables Real-Time Incident Monitoring in Service Now.

How to Use:

Open a SNOW Incident and click the SnowMAN icon in the Address Bar
Make sure the Incident is open and visible when the icon is clicked
Reload page if needed

Features: ✓ Real-time Incident Hop Time-Span Monitoring ✓ SLA-window Adjustments for Time calculations ✓ Holiday Adjustments (2015-2016) ✓ Incident Resolved->Rejected->Resolved Adjustment