Fiddler Jam

The Fast and Secure Way to Share Network Debugging Logs

What is Fiddler Jam?

"Fiddler Jam" is a Chrome browser extension designed to streamline the process of network troubleshooting for support teams. It allows users to record their network activity, console logs, and user interactions in the form of clicks and scrolls, as well as capturing screenshots and video of the session. This data is then shareable via a link, which support teams can use to inspect and resolve issues quickly, without the need for additional communication or remote desktop sessions. The extension is easy to use, has no server-side dependencies, and is set to be discontinued on July 1, 2024, with the portal remaining open until December 1, 2024, for data inspection and download.

Download

Stats

By: Progress Telerik

View on Chrome Web Store

Users: 8,000+

Rating: 5.00 (7)

Version: 1.9.1 (Last updated: 2024-03-20)

Creation date: 2021-04-30

Risk impact: Very high risk impact

Risk likelihood: Very low risk likelihood

Manifest version: 2

Permissions:

webNavigation
declarativeContent
storage
tabs
browsingData
downloads
debugger
unlimitedStorage
tabCapture
management

Size: 1.29M

Email: fi*****@progress.com

URLs: Website ,Privacy policy

Stats date:

Chrome-Stats Rank

# 10924 ▼ 154

Other rankings

#117 in Developer Tools

#51 in progress keyword 28 ▼ 12

#59 in traffic keyword 40 ▲ 1

#76 in ticket keyword 6 ▼ 6

#93 in resolution keyword 18 ▼ 5

Upgrade to see more rankings

Other platforms

Not available on Firefox

Fiddler Jam (v1.9.1)

5.00 (1) 2,455+

Want to check extension ranking and stats more quickly for other Chrome extensions? Install Chrome-Stats extension to view Chrome-Stats data as you browse the Chrome Web Store.

Summary

Analyze keywords

Discontinuing Fiddler Jam As of July 1, 2024, the Fiddler Jam extension will stop working and you will no longer have access to it. The Fiddler Jam portal will remain open until December 1, 2024, during which time you will be able to inspect and download all your Jam recordings for future use. After this date, all data will be deleted. Learn more - https://www.telerik.com/faqs/fiddler-jam

Never Again Miss a Detail When Troubleshooting Fiddler Jam is a secure troubleshooting solution that reduces friction and provides support teams a streamlined approach to capture and resolve end-user bugs, fast. Because we are steadfast on service quality.

Successfully Delighting End-Users and Support Teams Fiddler Jam provides a powerful Chrome browser extension for end-users to record network activity, capture console logs and screenshots along with a cloud-based portal for support teams to inspect and troubleshoot sessions, screenshots, and console logs.

With only a few clicks the Fiddler Jam browser extension can do all of this in minutes. Capture video and screenshots of user's session

Capture user actions such as click, input, scroll, navigate, open/close tab
Capture network traffic
Capture developer console logs

User reviews

Saideepak Aleti, 2023-12-01

One of the best Chrome extensions that you can use to share debugging and network logging information to receive assistance by the development team. [Important] Do not forget to open a brand new tab in the Browser before hitting the Start Capture button and entering the URL of the page you'd like to track.

Rumen Jekov, 2021-04-20

A must-have tool for any support team.

Lance McCarthy, 2021-04-16

View all user reviews

Safety

Risk impact

Fiddler Jam is very risky to use and it requires a lot of sensitive permissions. Avoid installing this extension unless you absolutely trust this publisher.