Fiddler Jam

The Fast and Secure Way to Share Network Debugging Logs

What is Fiddler Jam?

Fiddler Jam is a comprehensive troubleshooting solution that streamlines the process of bug capturing and resolution. This extension provides a platform for end-users to record network activity, screenshots, console logs, and more. Support teams can then use these records via a secure cloud-based portal to inspect and debug issues effectively. Its noteworthy features include clear cache, session & local storage capture, export HAR file, and generate shareable links with captured data. Along with the reduced reliance on additional tools, it improves average issue resolution time.

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Stats

Stats date:

By: Progress Telerik

View on Chrome Web Store

Users: 7,402 ▲ 93

Rating: 5.00 (6)

Version: 1.9.0 (Last updated: 2023-04-04)

Creation date: 2021-04-30

Manifest version: 2

Permissions:

webNavigation
declarativeContent
storage
tabs
browsingData
downloads
debugger
unlimitedStorage
tabCapture
management

Size: 1.28M

Email: Click to see

URLs: Website ,Privacy policy

Risk impact: Very high risk impact

Risk likelihood: Very low risk likelihood

Chrome-Stats Rank

# 11472 ▼ 735

Other rankings

#120 in Developer Tools ▼ 3

#48 in support keyword 87

#59 in console keyword 16

#61 in progress keyword 30

#73 in session keyword 36 ▼ 1

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Other platforms

Not available on Firefox

Fiddler Jam (v1.9.0)

5.00 (1) 2,166

Summary

Analyze keywords

Never Again Miss a Detail When Troubleshooting Fiddler Jam is a secure troubleshooting solution that reduces friction and provides support teams a streamlined approach to capture and resolve end-user bugs, fast. Because we are steadfast on service quality.

Successfully Delighting End-Users and Support Teams Fiddler Jam provides a powerful Chrome browser extension for end-users to record network activity, capture console logs and screenshots along with a cloud-based portal for support teams to inspect and troubleshoot sessions, screenshots, and console logs.

With only a few clicks the Fiddler Jam browser extension can do all of this in minutes. Capture video and screenshots of user's session

Capture user actions such as click, input, scroll, navigate, open/close tab
Capture network traffic
Capture developer console logs
Capture Session and Local Storage
Clear cache and cookies before the recording start
Generate a sharable link with the captured data

User reviews

One of the best Chrome extensions that you can use to share debugging and network logging information to receive assistance by the development team. [Important] Do not forget to open a brand new tab in the Browser before hitting the Start Capture button and entering the URL of the page you'd like to track.

Rumen Jekov, 2021-04-20

A must-have tool for any support team.

Lance McCarthy, 2021-04-16

This is the best way for users to share network information for debugging with a development team hands down. Just install the extension, run the app, hit record and send the session link to the team. Simple and easy to use, with loads of benefits.

Eric R, 2021-04-16

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Safety

Risk impact

Fiddler Jam is not very risky to use and it requires a lot of sensitive permissions. Avoid installing this extension unless you absolutely trust this publisher.