Forest Assist

Name: Forest Assist
Rating: 5 (4 reviews)
Author: https://forestadmin.com

Access your customer support workflows within your ticketing tool.

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Forest Assist enhances your customer support experience by integrating your existing issue resolution workflows directly into your ticketing system. It eliminates the need for switching between multiple tools by allowing you to access essential customer data and perform key actions such as changing user plans, applying promo codes, and managing invoices all within one side panel.

Powered by Forest Admin, Forest Assist automatically matches requesters to your database customers, enabling quicker ticket resolutions and a smoother support process. This extension is designed to increase productivity by minimizing context switching and streamlining support operations. Learn more about Forest Admin and how it empowers support teams at forestadmin.com.

Extension Productivity SaaS Professional Services

By:

https://forestadmin.com

Users:

298 3

Rating:

5.00

(4) 1 ratings

Version:

0.13 Last updated: 2025-04-02

Creation date:

2024-09-27

Risk:

Permissions:

sidePanel
tabs
scripting
storage
background

Host permissions:

https://*/*
http://*/*

Size:

64.29KB

Email:

su*****@forestadmin.com

URLs:

Website ,Privacy policy

Full description:

Source:

Chrome Web Store

Data ingested on:

2025-07-07

Ranking

# 48,039 ▲ 305

Other rankings

#13707 in Workflow & Planning ▲ 23 #90 in handle keyword 25 ▲ 34 #148 in ticket keyword 12 ▲ 21 #215 in customer keyword 14 ▲ 48

Publisher Change History

2024-10-29: Email was changed from ar*****@forestadmin.com to su*****@forestadmin.com

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User reviews

It is a fantastic addition to any support team! It’s definitely a game-changer, making it easy to navigate while speeding up response times

Pa*****, 2024-10-17

Simple and yet, powerful. I've found it does what it says it does. It makes it easier to handle tickets by not having to switch between tools. The Assist sidebar sits just on the side and populates with data and actions that relates to the ticket.

Gu*****, 2024-10-17

Saves me a ton of time, having access to my customer's data in a few clicks is game changer for me !

Anonymous, 2024-09-27

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Extension safety

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Forest Assist requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

Risk likelihood measures the probability that a Chrome extension may turn malicious. This is determined by the publisher and the Chrome extension reputation on Chrome Web Store, the amount of time the Chrome extension has been around, and other signals about the Chrome extension. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Chrome extension.

Forest Assist is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
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