Mayday

Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality. Build your…
What is Mayday?
Mayday is a Chrome extension that empowers support teams with an intelligent knowledge base, boosting their productivity and service quality. It not only delivers knowledge efficiently but also offers features such as real-time analytics, auto-tagging for categorizing tickets, and notifications for updates. Through this, users can increase understanding of their customer base, reduce new agent onboarding time, and overall improve their customer service standards.

Extension stats

Users: 10,000+
Rating: 5.00 (4)
Version: 2.0.47 (Last updated: 2024-10-16)
Creation date: 2020-06-29
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • scripting
  • activeTab
  • storage
  • tabs
  • contextMenus
Host permissions:
  • https://*/*
Size: 3.68M

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality.

Build your knowledge base through Mayday Knowledge interface and connect it to Chrome in a matter of seconds so that support teams instantly become Super Heroes. In addition to knowledge navigation, each agent can directly search for knowledge, be notified each time something changes and make feedbacks or suggestions.

In addition to delivering knowledge, Mayday collects a lot of insights thanks to its auto-tagging feature that categorizes each ticket and feeds real time analytics dashboard.

Thanks to Mayday, hundreds of teams already:

  • Boost their productivity
  • Increase support quality
  • Reduce new agents onboarding time
  • Improve their customer understanding and share the voice of the customer

If you want to boost your customer support, please visit www.getmayday.co

User reviews

au poil
by clement austruy, 2024-01-04

Merci Mayday d'avoir boosté ma productivité et celles de mes équipes care !
by Bastien Chevalier, 2020-08-27
View all user reviews

Extension safety

Risk impact

Mayday requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Mayday is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo images

Mayday small promo image
Small promo image

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