"Fusion Legacy" is a comprehensive Chrome extension that provides seamless VoIP phone integration with CRM platforms. It enables users to click-to-dial phone numbers, logs calls, and matches accounts or leads on CRM during both incoming and outgoing calls. With added features for text communication, Fusion Legacy supports one-on-one as well as bulk SMS and MMS messaging, integrating smoothly into CRM workflows and automation. For CRM users looking to streamline voice and text communication within their existing systems, Fusion Legacy offers an invaluable tool to unlock their CRM's full potential.
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Fusion offers Voip phone integration with various CRM applications that empowers your crm to its full potential.
Fusion will turn phone numbers into links you can click to dial with your phone. On incoming and outgoing calls it will pull up any matching Account or lead from your CRM, and then provide a complete log of any activity with those contacts in your CRM.
Fusion also supports sending and receiving SMS and MMS messages to your CRM contacts either in a one to one messaging or through your CRM's webhooks and automation workflow.
I would actually give it 4-1/2 Stars if it would let me, the extension does everything I expected and more..., except open the SMS mode unless I am on a website. In other words if I pull up Chrome Browser then click on the ICON on the header of the page, nothing happens. If I get on a website, then click on the ICON it will open up all of my SMS texts. That makes it just a little inconvenient but certainly not a deal breaker.
Frank Donovan, 2023-11-30
Jens Peterson, 2019-11-08
