Mitel Connect

Gain Connect functionality through Google Chrome™

Mitel Connect - Chrome Extension for Unified Communications

Mitel Connect is a Chrome extension that enhances unified communication capabilities for user convenience. It seamlessly combines Mitel Connect, Google Chrome, and G Suite, making it easy to search and call contacts, manage call transfers, voicemails, and enables creating and joining Mitel Connect meetings through Google Calendar. It also provides web conferencing notifications, aiding quick joins. However, the extension is exclusive to Mitel Connect customers only.

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Extension stats

By: https://mitelcloud.com

Users: 30,000+

Rating: 3.09

(33)

Version: 1.1.128.0 (Last updated: 2024-11-15)

Creation date: 2019-12-16

Permissions:

contextMenus
management
notifications
storage
tabs
identity
offscreen

Size: 1.27M

Email: Go*****@mitel.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 4,654 ▲ 89

Other rankings

#10071 in Workflow & Planning ▲ 126 #19 in connect keyword 25 ▲ 1 #113 in connection keyword 25 ▼ 3

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Seamless integration with Google, making it easy to use for business calls.
Time-saving features that allow users to avoid manual dialing, improving productivity.
Quick and stable performance when functioning correctly, especially for web dialing.

Cons

Frequent issues with the auto-dialer function being disabled after Chrome updates.
Inconsistent audio input detection and functionality, particularly on Mac devices.
The extension often crashes or fails to start properly, leading to frustration among users.

Most mentioned

The auto dialer button frequently disappears or stops working after recent updates.
Audio input compatibility issues, especially with USB headsets, creating challenges for users.
Instability and constant crashing of the extension, making it unreliable for regular use.

User reviews

Same issue, latest Chrome update disabled auto dialer function.

Dave Speers, 2024-12-30

Same as Nathan and Danny below. We use this extension for our office as the other two and all of my coworkers have tried in uninstalling/reinstalling and logging out and back in and the phone icon will not appear by numbers anymore which help us just click for outgoing calls. Whatever updated that ran has made this feature go away in which is the ONLY FEATURE WE USE.

Raven Quiterio, 2024-12-02

Same as Nathan's comment below, we have reports of the call button/overlay not being there anymore. Updating Chrome, resetting chrome/clearing cache, reinstalling extension, logging out/in of extension didn't work. I am able to reproduce on more than one machine.

Danny Nguyen, 2024-11-20

View all user reviews

Extension safety

Risk impact

Mitel Connect requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Mitel Connect. Use it at your own risk.

Risk likelihood analysis details

High This extension publisher URL may be invalid
High **** ********* ******* *** *** ** *******
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Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
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