Mitel Connect

Gain Connect functionality through Google Chrome™

What is Mitel Connect?

Mitel Connect is a Chrome extension that enhances unified communication capabilities for user convenience. It seamlessly combines Mitel Connect, Google Chrome, and G Suite, making it easy to search and call contacts, manage call transfers, voicemails, and enables creating and joining Mitel Connect meetings through Google Calendar. It also provides web conferencing notifications, aiding quick joins. However, the extension is exclusive to Mitel Connect customers only.

Download

Extension stats

By: https://mitelcloud.com

View on Chrome Web Store

Users: 30,000+

Rating: 3.38 (29)

Version: 1.1.128.0 (Last updated: 2024-11-15)

Creation date: 2019-12-16

Risk impact: High risk impact

Risk likelihood: High risk likelihood

Manifest version: 3

Permissions:

contextMenus
management
notifications
storage
tabs
identity
offscreen

Size: 1.27M

Email: Go*****@mitel.com

URLs: Website ,Privacy policy

Ranking

# 5494 ▼ 37

Other rankings

#10799 in Workflow & Planning ▲ 5 #9 in connect keyword 23 ▼ 1 #68 in connection keyword 24 ▼ 11

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Mitel Connect for Chrome™ browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome and G Suite.

Key benefits of the Chrome browser extension with G Suite integration include:

• Easily search for contacts, view their presence and place a call from the Chrome web browser • Transfer calls directly or after speaking with a contact with blind and consultative options • Listen to voicemails and save or delete them
• Quickly create and join Mitel Connect events from Google calendar • Web conferencing notifications and quick join

Note: This extension is for Mitel Connect customers only. You must have an existing Mitel Connect account to use this extension. Don’t have an account? Contact us for more information. This extension does not require a G Suite account.

Website

Mitel.com

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Integration with Google is seamless and easy to use.
Web Dialer feature is favored by users for its convenience.
Helps users make calls quickly and improves productivity.

Cons

Constant issues with audio input and output settings.
Frequent crashes and instability, especially with certain operating systems.
Problems with the extension disabling automatically or not starting properly.
Issues with button overlays disrupting email and form usage.

Most mentioned

Unreliable performance, often crashing or failing to start.
Audio issues with USB headsets and no proper options for audio input/output.
Difficulties related to using the extension with Mac OS Monterey.
Frequent need for troubleshooting and support that is not effectively available.

Recent reviews

Same as Nathan's comment below, we have reports of the call button/overlay not being there anymore. Updating Chrome, resetting chrome/clearing cache, reinstalling extension, logging out/in of extension didn't work. I am able to reproduce on more than one machine.

Danny Nguyen, 2024-11-20

We have had multiple support tickets come into our helpdesk system in the last two days because the Mitel Connect extension which usually allows staff members to call from Google Chrome is not working. The call button is no longer there. I have uninstalled/reinstalled the extension and reset chrome to factory default and neither of those things worked. According to Google, the extension was just updated 4 days ago. I hope this will be fixed quickly as many of our staff members use this feature regularly.

Nathan Wendland, 2024-11-19

hat keinen Stern verdient. Start nicht richtig, geändertes Kennwort wird nicht erkannt, Kennwortänderungen funktionieren nicht, Support nicht erreichbar, Chrome Erweiterung schlicht nicht nutzbar, App startet nicht Wer es sich aussuchen kann nehme bitte etwas anderes