Mitel Connect

Gain Connect functionality through Google Chrome™

Mitel Connect - Chrome Extension for Unified Communications

Mitel Connect is a Chrome extension that enhances unified communication capabilities for user convenience. It seamlessly combines Mitel Connect, Google Chrome, and G Suite, making it easy to search and call contacts, manage call transfers, voicemails, and enables creating and joining Mitel Connect meetings through Google Calendar. It also provides web conferencing notifications, aiding quick joins. However, the extension is exclusive to Mitel Connect customers only.

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Extension stats

By: https://mitelcloud.com

Users: 30,000+

Rating: 3.09

(33)

Version: 1.1.128.0 (Last updated: 2024-11-15)

Creation date: 2019-12-16

Risk impact: High risk impact

Risk likelihood:

High risk likelihood

Manifest version: 3

Permissions:

contextMenus
management
notifications
storage
tabs
identity
offscreen

Size: 1.27M

Email: Go*****@mitel.com

URLs: Website ,Privacy policy

Ranking

# 4,961 ▲ 38

Other rankings

#10745 in Workflow & Planning ▲ 8 #13 in connect keyword 81 #93 in connection keyword 41 ▲ 2

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Mitel Connect for Chrome™ browser delivers a seamless unified communications experience between Mitel Connect, Google Chrome and G Suite.

Key benefits of the Chrome browser extension with G Suite integration include:

• Easily search for contacts, view their presence and place a call from the Chrome web browser • Transfer calls directly or after speaking with a contact with blind and consultative options • Listen to voicemails and save or delete them
• Quickly create and join Mitel Connect events from Google calendar • Web conferencing notifications and quick join

Note: This extension is for Mitel Connect customers only. You must have an existing Mitel Connect account to use this extension. Don’t have an account? Contact us for more information. This extension does not require a G Suite account.

Website

Mitel.com

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Seamless integration with Google, making it easy to use for business calls.
Time-saving features that allow users to avoid manual dialing, improving productivity.
Quick and stable performance when functioning correctly, especially for web dialing.

Cons

Frequent issues with the auto-dialer function being disabled after Chrome updates.
Inconsistent audio input detection and functionality, particularly on Mac devices.
The extension often crashes or fails to start properly, leading to frustration among users.

Most mentioned

The auto dialer button frequently disappears or stops working after recent updates.
Audio input compatibility issues, especially with USB headsets, creating challenges for users.
Instability and constant crashing of the extension, making it unreliable for regular use.

User reviews

Same issue, latest Chrome update disabled auto dialer function.

Dave Speers, 2024-12-30

Same as Nathan and Danny below. We use this extension for our office as the other two and all of my coworkers have tried in uninstalling/reinstalling and logging out and back in and the phone icon will not appear by numbers anymore which help us just click for outgoing calls. Whatever updated that ran has made this feature go away in which is the ONLY FEATURE WE USE.

Raven Quiterio, 2024-12-02

Same as Nathan's comment below, we have reports of the call button/overlay not being there anymore. Updating Chrome, resetting chrome/clearing cache, reinstalling extension, logging out/in of extension didn't work. I am able to reproduce on more than one machine.