hvv switch – Mobility Hamburg Android

hvv switch – Mobility Hamburg

7 providers. One app: public transport, timetable, e-scooter, ride & car sharing

Features & Capabilities

Your mobility, your app: hvv switch combines 7 providers into one Hamburg-focused app. Plan routes by bus, train or ferry, buy hvv tickets (including the hvv Deutschlandticket), and access car sharing, e-scooters and MOIA shuttles with a single account. Customize your home screen to keep tickets, timetable and routes handy.

Key features include: tickets and passes, real-time timetable with disruptions, widget access to your most-used tickets, secure payments (PayPal, SEPA, credit card), and flexible mobility—Free2move, SIXT share, MILES, Cambio cars; Voi e-scooters; and MOIA shuttles—all in one app.

User Growth & Download Statistics

By:
Hamburger HOCHBAHN AG
Downloads:
1,253,973 8.01K
Rating:
4.09
(7,229)
0.04
Version:
2.2.0 Last updated: 2026-04-02
Version code:
574
Creation date:
2020-03-12
Publisher country:
DE DE
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_CONTACTS Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.WRITE_EXTERNAL_STORAGE High risk
  • android.permission.BLUETOOTH_CONNECT Moderate risk
  • android.permission.DETECT_SCREEN_CAPTURE Moderate risk
  • See more
Size:
110.53MB
Email:
in*****@hvv-switch.de
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-09
Compare stats and ranking:

Ranking

Other platforms

Apple

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Hamburger HOCHBAHN AG
Google Play Store
https://play.google.com/store/apps/details?id=de.hochbahn.hvvswitch
Email:
in*****@hvv-switch.de
Website:
https://www.hvv-switch.de

User Reviews

The HVV Switch app is praised for its clean UX and intuitive feel, and is generally seen as a helpful tool for mobility. However, it is hampered by repeated payment issues with foreign cards, unstable payments, and PayPal workarounds; updates that hide or misplace the Deutschlandticket; occasional login crashes; unreliable real-time data; and a confusing UI with navigation challenges. Users want more robust card support, stable payments, clearer ticket access, reliable live information, and a simpler, darker-friendly interface.
Pros
  • Beautiful UX/UI and intuitive design, praised as responsive and easy to use.
  • Generally positive and helpful overall experience, described as surprisingly good.
  • Useful mobility features and ticketing capabilities when functioning (e.g., tickets handled within the app).
  • Public-service quality perception—impressive for a German public service app.
Cons
  • Payment issues with foreign or certain cards (MasterCard not accepted, foreign cards often rejected) and inconsistent payment success (PayPal sometimes works after retries).
  • Germany Ticket/Deutschlandticket access becomes problematic after updates (hidden or missing QR code, hard to find the ticket).
  • Login problems and crashes (app requires login and may crash or fail to authenticate).
  • Unreliable real-time information and ticketing delays (erroneous or delayed live bus times, incorrect statuses).
  • Confusing UI/navigation (heavy gestures, difficult to locate tickets, lacks dark mode, overall clutter).
Recent reviews
REG.V1.03: Your payment method registration has been declined. Please contact LOGPAY Support. Dann eben keine App. Gleiches Problem mit 2 Bank accounts und 1 credit card. In der HVV App funktioniert es dagegen, nicht in der switch app.
by Ch*****, 2026-04-06

sehr gut
by Sh*****, 2026-04-03

Kein Dark Mode :(
by No*****, 2026-03-28
View all user reviews ›

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