hvv switch – Mobility Hamburg

Name: hvv switch – Mobility Hamburg
Rating: 4.0933332 (7229 reviews)
Author: Hamburger HOCHBAHN AG

By: Hamburger HOCHBAHN AG

7 providers. One app: public transport, timetable, e-scooter, ride & car sharing

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Features & Capabilities

Your mobility, your app: hvv switch combines 7 providers into one Hamburg-focused app. Plan routes by bus, train or ferry, buy hvv tickets (including the hvv Deutschlandticket), and access car sharing, e-scooters and MOIA shuttles with a single account. Customize your home screen to keep tickets, timetable and routes handy.

Key features include: tickets and passes, real-time timetable with disruptions, widget access to your most-used tickets, secure payments (PayPal, SEPA, credit card), and flexible mobility—Free2move, SIXT share, MILES, Cambio cars; Voi e-scooters; and MOIA shuttles—all in one app.

User Growth & Download Statistics

App Navigation & Mapping Shopping

By:

Hamburger HOCHBAHN AG

Downloads:

1,253,973 8.01K

Rating:

4.09

(7,229) 0.04

Version:

2.2.0 Last updated: 2026-04-02

Version code:

574

Creation date:

2020-03-12

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.DETECT_SCREEN_CAPTURE Moderate risk

Size:

110.53MB

Email:

in*****@hvv-switch.de

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 58,802 ▲ 61

Other platforms

hvv switch – Mobility Hamburg (v2.3.0)

4.40

(741)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Hamburger HOCHBAHN AG

Google Play Store

https://play.google.com/store/apps/details?id=de.hochbahn.hvvswitch

Email:

in*****@hvv-switch.de

Website:

https://www.hvv-switch.de

User Reviews

The HVV Switch app is praised for its clean UX and intuitive feel, and is generally seen as a helpful tool for mobility. However, it is hampered by repeated payment issues with foreign cards, unstable payments, and PayPal workarounds; updates that hide or misplace the Deutschlandticket; occasional login crashes; unreliable real-time data; and a confusing UI with navigation challenges. Users want more robust card support, stable payments, clearer ticket access, reliable live information, and a simpler, darker-friendly interface.

Pros

Beautiful UX/UI and intuitive design, praised as responsive and easy to use.
Generally positive and helpful overall experience, described as surprisingly good.
Useful mobility features and ticketing capabilities when functioning (e.g., tickets handled within the app).
Public-service quality perception—impressive for a German public service app.

Cons

Payment issues with foreign or certain cards (MasterCard not accepted, foreign cards often rejected) and inconsistent payment success (PayPal sometimes works after retries).
Germany Ticket/Deutschlandticket access becomes problematic after updates (hidden or missing QR code, hard to find the ticket).
Login problems and crashes (app requires login and may crash or fail to authenticate).
Unreliable real-time information and ticketing delays (erroneous or delayed live bus times, incorrect statuses).
Confusing UI/navigation (heavy gestures, difficult to locate tickets, lacks dark mode, overall clutter).

Recent reviews

REG.V1.03: Your payment method registration has been declined. Please contact LOGPAY Support. Dann eben keine App. Gleiches Problem mit 2 Bank accounts und 1 credit card. In der HVV App funktioniert es dagegen, nicht in der switch app.