hvv switch – Mobility Hamburg

Name: hvv switch – Mobility Hamburg
Rating: 4.4 (741 reviews)
Author: Hamburger Hochbahn AG

By: Hamburger Hochbahn AG

Deutschlandticket & Sharing

▶

Features & Capabilities

hvv switch is a customizable home screen and all-in-one mobility app for Hamburg. It brings together seven providers for public transport, car sharing, e-scooters and MOIA shuttles, all accessible with a single account.

Plan routes in real time, buy tickets (including hvv Deutschlandticket), and pay securely. You can reserve cars from Free2move, SIXT share, MILES and Cambio; rent Voi e-scooters, book MOIA shuttles, and manage everything from one hub with favorites and a home screen widget.

User Growth & Download Statistics

App Navigation & Mapping

By:

Hamburger Hochbahn AG

Rating:

4.40

(741)

Version:

2.3.0 Last updated: 2026-04-07

Version code:

883063637

Creation date:

2020-06-28

Compatible devices:

Size:

298.76MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 67,960 ▲ 22

Other rankings

#30 in switch keyword 28 ▲ 3

Other platforms

hvv switch – Mobility Hamburg (v2.2.0)

1,253,973 4.09

(7,238)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hamburger Hochbahn AG

Apple Apps Store

https://apps.apple.com/us/app/hvv-switch-mobility-hamburg/id1489283392

Website:

https://www.hvv-switch.de

User Reviews

User reviews are mixed: some find HVV Switch easier than older options and usable with PayPal, enabling Deutschlandticket purchases. However, frequent blockers include payment friction, country restrictions (notably no USA support), poor customer service, and reliability/UX issues that can prevent buying or verifying tickets.

Pros

Helps US-based users buy Deutschlandticket using a US credit card, often where other apps fail.
PayPal is supported as a payment option, enabling purchases.
Compared with the old HVV app, Switch is simpler and easier to use once set up.
Offers a straightforward path to purchasing Deutschlandticket (two payment options: PayPal or a German method).

Cons

Poor customer support and difficulties canceling monthly subscriptions.
Unreliable payment methods and country restrictions: US/German cards often don’t work; some users face 17-digit card errors; Serbia and other countries are blocked; PayPal can incur cash-advance fees.
Reliability and UX problems: frequent login/logout errors, navigation resets, and inability to complete or verify a ticket when needed.
Limited country availability (USA not supported) affecting accessibility for many travelers.

Recent reviews

If you’re American and trying to download Deuschlandticket, this is the one that was able to work for us with a US credit card. Super easy after failing with 2 other apps

by Le*****, 2025-09-03

Extrem schlechter Kundenservice. Ich empfehle, sich für ein D‑Ticket in Deutschland woanders umzusehen. Vorsicht beim Kauf.

by Ch*****, 2025-08-05

It insists on a 17 digit credit card number. All credit cards have 16 digits. It says contact their vendor but gives no means to contact the vendor. It’s a useless app!