BVG Jelbi: Mobility in Berlin

Name: BVG Jelbi: Mobility in Berlin
Rating: 3.1176472 (6441 reviews)
Author: Berliner Verkehrsbetriebe (BVG)

By: Berliner Verkehrsbetriebe (BVG)

Public transport, e-scooters, bikes, carsharing, D-Ticket & taxi in just one app

Features & Capabilities

BVVG Jelbi bundles Berlin’s mobility into one app. Access public transport (VBB/BVG/S-Bahn), Deutschlandticket, taxi, carsharing, e-scooters, e-bikes and more from a single interface. The smart route planner suggests the best options across all modes, shows real-time journey times, and lets you book and pay inside the app.

Jelbi also hosts a broad network of partners and stations with around 70,000 vehicles across 340 Jelbi locations. Sign in with your BVG account, add a payment method, and start riding or booking quickly. The app supports in-app payments (card, Apple Pay, Google Pay, PayPal) and displays the Deutschlandticket within Jelbi for Berlin and nationwide travel.

User Growth & Download Statistics

App Navigation & Mapping

By:

Berliner Verkehrsbetriebe (BVG)

Downloads:

778,794 3.50K

Rating:

3.12

(6,441) 11 new ratings

Version:

5.28.0 Last updated: 2026-06-02

Version code:

5280519

Creation date:

2019-06-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.FOREGROUND_SERVICE_DATA_SYNC Low risk
android.permission.INTERNET Low risk
android.permission.NFC Low risk

Size:

49.53MB

Email:

ap*****@bvg.de

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 76,329 ▲ 880

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Berliner Verkehrsbetriebe (BVG)

Google Play Store

https://play.google.com/store/apps/details?id=com.trafi.whitelabel.bvg

Email:

ap*****@bvg.de

Website:

https://www.jelbi.de/

User Reviews

The BVG Jelbi app is praised for its strong, promising concept and intuitive interface when it works, especially for integrating BVG tickets and carsharing. However, it is repeatedly plagued by login loops and sign-in failures, unreliable real-time timetable data, privacy concerns over personal data collection, ticketing outages, and account/device management problems. These core reliability and data-handling issues dominate user sentiment and prevent the app from being a dependable mobility hub.

Pros

Strong concept that combines BVG services (tickets) with mobility options like carsharing, offering potential convenience when the app works.
Intuitive UI and ease of use in scenarios where the app is functioning correctly.
Positive remarks about the core idea and execution when features are working (e.g., praised as having a good idea and solid implementation).

Cons

Frequent sign-in issues: repeated login loops (in-app login → browser → app store) and persistent sign-in failures across devices via SSO.
Unreliable or inaccurate real-time data and timetable information: wrong connections shown, routes not reliable, and cancellations not properly reflected in plans.
Privacy/data collection concerns: mandatory gender and birthdate fields, and requests for country, phone number, or address to buy tickets.
Ticketing service instability: outages or errors stating problems with the ticketing system, leading to potential fines or blocked purchases.
Account/device management problems: accounts deactivated on new devices without warning and ongoing difficulties logging in or maintaining access across multiple devices.

Recent reviews

Worst Service worst Apps like always

An*****, 2026-05-30

App doesn't let me login, always redirects to Play store instead of back to the app.

Ph*****, 2026-04-17

Update: so, after 13 month and still no dark theme for your app! Is there any plan for developing this feature?? Because Fahrinfo and other apps already have dark theme option. Original review from February 2025: App is ok, does what it has to do. Why the UI is so bright? Dark Theme please=5⭐