ČSOB Smart

Name: ČSOB Smart
Rating: 4.13 (66669 reviews)
Author: Československá obchodní banka, a.s.

By: Československá obchodní banka, a.s.

ČSOB Smart — Your bank and insurer at hand

Features & Capabilities

ČSOB Smart is a comprehensive mobile application that combines banking and insurance services for seamless financial management. It allows both clients and new users to open accounts quickly and manage various financial products in one place.

Key features include secure access using biometrics, real-time account monitoring, easy payment options including QR code scanning, card management functions like setting limits and locking, and convenient handling of loans, savings, investments, and insurance contracts. The app also supports customization options such as product arrangement and dark mode, enhancing user experience and control over their finances.

User Growth & Download Statistics

App Privacy & Security

By:

Československá obchodní banka, a.s.

Downloads:

2,271,674 5.99K

Rating:

4.13

(66,669) 0.04

Version:

16.1.5 Last updated: 2026-05-28

Version code:

45637

Creation date:

2021-04-03

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.REQUEST_DELETE_PACKAGES Very high risk
android.permission.QUERY_ALL_PACKAGES High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

80.57MB

Email:

he*****@csob.cz

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 40,843 ▲ 53

Other platforms

ČSOB Smart (v16.1.3)

4.80

(712)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Československá obchodní banka, a.s.

Google Play Store

https://play.google.com/store/apps/details?id=cz.csob.smart

Email:

he*****@csob.cz

Website:

https://www.csob.cz/smart

User Reviews

Users generally acknowledge that core banking tasks (payments, card management) work and some find the app easy for basic use. However, widespread complaints focus on Kate AI being disruptive and ineffective, heavy marketing notifications, and a painful login experience. Reliability issues (slowness and outages) plus a redesign-related UI clutter further degrade the experience. Overall sentiment is mixed: solid core features but UX reliability problems hinder frequent use.

Pros

Core banking features (payments and card management) work reliably for many users.
Some reviewers find the app easy to use for basic tasks and overall straightforward to navigate.
A segment of users has a positive view, with some calling CSOB competitive or giving neutral/positive overall ratings.

Cons

Kate AI assistant is intrusive, confusing, and often deemed useless across reviews, with its placement or behavior changing repeatedly.
Excessive promotional notifications and ads clutter the app and are difficult to disable.
Login/onboarding flow is frustrating and repetitive (extra splash screens, multiple attempts needed).
Reliability and performance issues such as slow responsiveness and occasional outages are frequently noted.

Recent reviews

Jsme v roce 2026 a musime delat bankovnictvi pres takovouhle aplikaci. I zakladni prihlaseni je treba delat pres zvlast aplikaci Smart Key coz extremne komplikuje zakladni funkcnosti a vse zasekava. K tomu nejake UI/UX rozhodnuti jsou fakt k zarazeni