ČSOB Smart Key

Name: ČSOB Smart Key
Rating: 3.9318182 (14574 reviews)
Author: Československá obchodní banka, a.s.

By: Československá obchodní banka, a.s.

App for confirming requests in ČSOB electronic channels

Features & Capabilities

The ČSOB Smart Key Chrome extension simplifies login and payment confirmations for ČSOB's electronic channels. It eliminates the need to wait for SMS codes by sending instant notifications for approvals, which can be confirmed via fingerprint or PIN, ensuring a seamless and secure experience.

Features include convenient internet banking access, easy card payment confirmations in e-shops, remote verification when contacting Infoline or bank branches, compliance with bank-grade security standards, offline functionality for transaction confirmation, and an integrated map showcasing branches and ATMs. The app supports installation on mobile phones and tablets, making banking on the go more accessible and safe.

Activation is straightforward using a key from internet banking, ATMs, or branches. For detailed information, visit the ČSOB Smart Key page.

User Growth & Download Statistics

App Privacy & Security

By:

Československá obchodní banka, a.s.

Downloads:

2,108,034 4.57K

Rating:

3.93

(14,574) 8 new ratings

Version:

3.21.0 Last updated: 2026-06-15

Version code:

1977

Creation date:

2015-08-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.REQUEST_DELETE_PACKAGES Very high risk
android.permission.QUERY_ALL_PACKAGES High risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.DETECT_SCREEN_CAPTURE Moderate risk
android.permission.FOREGROUND_SERVICE_SPECIAL_USE Moderate risk

Size:

64.69MB

Email:

he*****@csob.cz

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 42,689 ▼ 10

Other platforms

ČSOB CEB Mobile (v6.0.1)

4.90

(36)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Československá obchodní banka, a.s.

Google Play Store

https://play.google.com/store/apps/details?id=cz.csob.smartklic

Email:

he*****@csob.cz

Website:

http://www.csob.cz/smartklic

User Reviews

User feedback is mixed. Many praise the app's simplicity and convenience when it operates, and some report it can be solid after updates. However, chronic setup and reliability problems persist, especially when transferring to a new device, with complex activation, unclear errors, and crashes. Bank connectivity failures, the need for a separate key app, and privacy concerns further drive frustration. Overall, onboarding and reliability remain major issues.

Pros

When it works, the app is simple and convenient to use.
Notifications work, providing alerts for actions.
Several users report it can be stable and flawless after updates.

Cons

Activation on a new phone is overly complex and often fails with unclear errors, blocking transfer.
Activation and verification often crash or hang and show something went wrong.
Connectivity issues with the bank are common, with cannot connect or unexpected error messages.
Requires a separate Smart Key app instead of integration with the main banking app, adding friction.
Security and privacy concerns include scanning permissions and potential data handling issues.

Recent reviews

The app asks you to wait for sms but never sends. The after exploring hidden clues you proceed to web where you don't get sms again. I know, I know, app login is unexplored feature never any one successfully built in human history. But your device is going to be scanned. That went well.

Ja*****, 2026-06-24

Jedna z mála bank co to neumí implementovat do hlavní app. Argument, že to je pro ty co nemají banku neberu, tohle má být pro ně alternativa.

Jo*****, 2026-06-20

disgusting. Can't be used to reactivate a key at all. It is impossible to scan your ID, always throws error about it not being recognized. Even the chat bot on recommended number for help is unable to hear something as simple as date of birth. After years of use seems like ČSOB technical departments went down the drain.