Zoho Desk

Name: Zoho Desk
Rating: 4.43 (2959 reviews)
Author: Zoho Corporation

By: Zoho Corporation App

Context-rich help desk software that lets businesses focus more on the customer.

Overview

Google Play Store

Downloads

341,191 ▲ 847

Data as of 2026-08-28

Rating:

4.43 +3

(2,959)

Version:

2.10.8

Last updated: 2026-08-27

Ranking

#121,459 ▼ 207

Overall

Features & Capabilities

Zoho Desk is a flagship customer service software by Zoho designed to automate and streamline customer support operations. Its mobile app offers the same ease and functionality as the desktop version, allowing businesses to manage and close tickets on the go.

Key features include customizable ticket prioritization, integration with messaging apps like WhatsApp and Instagram, and bringing CRM contact info into support tickets for full context. The app also enables seamless team collaboration via tagging and a team feed, real-time notifications, gesture-based ticket management, and time tracking for support tasks. Zoho Desk is affordable and highly adaptable, focusing on making customer-first support simple and efficient.

User Growth & Download Statistics

App Communication

By:

Zoho Corporation

Downloads:

341,191 847

Rating:

4.43

(2,959) 3 new ratings

Version:

2.10.8 Last updated: 2026-08-27

Version code:

220

Creation date:

2014-05-19

Publisher country:

Permissions:

android.permission.RECORD_AUDIO Very high risk
android.permission.USE_CREDENTIALS High risk
android.permission.ACCESS_NOTIFICATION_POLICY Moderate risk
android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Moderate risk
android.permission.CHANGE_NETWORK_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.USE_BIOMETRIC Low risk

Size:

54.19MB

Email:

de*****@zohomobile.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-28

Compare stats and ranking:

Ranking

# 121,459 ▼ 207

Other platforms

Zoho Desk (v2.11.9)

4.70

(1,634)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Zoho Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.zoho.support

Email:

de*****@zohomobile.com

Website:

https://www.zoho.com/desk/

User Reviews

Reviews show Zoho Desk Android is easy to use and handy for on-the-go ticket access, with praise for its India-origin development. Repeated concerns focus on mobile login problems and a desire for more filters and desktop-like capabilities.

Pros

Easy to use and user-friendly interface.
Great for on-the-go ticket viewing.
Made in India / Indian-origin app.
Good overall performance and reliability.

Cons

Mobile sign-in/login issues.
Limited filtering options compared to desktop.

Recent reviews

perfect

Wo*****, 2026-07-28

Installed to an older android. The first few minutes of interaction everything worked. No longer. It flashes a few times between a light and dark screen, and then minimizes the app. Ironically the app is still open.