Zoho Desk Android

Zoho Desk

Context-rich help desk software that lets businesses focus more on the customer.

Features & Capabilities

Zoho Desk is a flagship customer service software by Zoho designed to automate and streamline customer support operations. Its mobile app offers the same ease and functionality as the desktop version, allowing businesses to manage and close tickets on the go.

Key features include customizable ticket prioritization, integration with messaging apps like WhatsApp and Instagram, and bringing CRM contact info into support tickets for full context. The app also enables seamless team collaboration via tagging and a team feed, real-time notifications, gesture-based ticket management, and time tracking for support tasks. Zoho Desk is affordable and highly adaptable, focusing on making customer-first support simple and efficient.

User Growth & Download Statistics

By:
Zoho Corporation
Downloads:
333,299 299
Rating:
4.47
(2,940)
1 new ratings
Version:
2.10.3 Last updated: 2026-06-24
Version code:
215
Creation date:
2014-05-19
Publisher country:
US US
Permissions:
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.USE_CREDENTIALS High risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • android.permission.REORDER_TASKS Low risk
  • android.permission.USE_BIOMETRIC Low risk
  • android.permission.USE_FINGERPRINT Low risk
  • android.permission.WAKE_LOCK Low risk
  • See more
Size:
53.61MB
Email:
de*****@zohomobile.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-27
Compare stats and ranking:

Ranking

Other platforms

Apple
Zoho Desk (v2.11.3)
4.70 (1,636)

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Zoho Corporation
Google Play Store
https://play.google.com/store/apps/details?id=com.zoho.support
Email:
de*****@zohomobile.com
Website:
https://www.zoho.com/desk/

User Reviews

Reviews show Zoho Desk Android is easy to use and handy for on-the-go ticket access, with praise for its India-origin development. Repeated concerns focus on mobile login problems and a desire for more filters and desktop-like capabilities.
Pros
  • Easy to use and user-friendly interface.
  • Great for on-the-go ticket viewing.
  • Made in India / Indian-origin app.
  • Good overall performance and reliability.
Cons
  • Mobile sign-in/login issues.
  • Limited filtering options compared to desktop.
Recent reviews
bad
by Su*****, 2026-05-17

unable to close ticket in phone.
by Po*****, 2026-05-10

excellent till date
by Su*****, 2026-04-18
View all user reviews ›

Best Zoho Desk Alternatives

Here are some Android apps that are similar to Zoho Desk: