TraqField

TraqField — Enterprise Field Service Management with Technician Location Monitoring

TraqField is an all-in-one enterprise field service management platform built for HVAC, plumbing, electrical, roofing, and general contracting business owners to coordinate and monitor their own technicians.

MONITORING DISCLOSURE
TraqField is an enterprise monitoring solution. With technician consent, business owners and dispatchers can view their employees' real-time locations on a map for dispatch optimization and fleet coordination. Technicians are notified that location monitoring is active, and consent is required before any location data is collected. This app is intended exclusively for enterprise employee monitoring by the employing business — it is not designed for, and must not be used to, track individuals without their explicit consent.

DISPATCH & SCHEDULING
• Drag-and-drop job scheduling with a live map of consenting technicians
• Real-time GPS location monitoring of employees (with consent) for dispatch routing
• Instant push notifications when jobs are assigned

JOB MANAGEMENT
• Create and manage jobs from anywhere
• Attach photos, checklists, and notes to every job
• Track job status from scheduled to completed

AI-POWERED FEATURES
• AI voice assistant handles incoming customer calls 24/7
• Auto-generates professional invoices from job details
• Smart appointment scheduling via AI phone agent

INVOICING & PAYMENTS
• Send professional invoices instantly from the field
• Accept credit card payments on-site
• Automated payment reminders and overdue tracking

CUSTOMER PORTAL
• Branded customer portal for estimates and invoices
• Real-time job tracking link for customers
• Digital signature and approval on estimates

TEAM MANAGEMENT
• Role-based access for owners, admins, and technicians
• Technician performance reports with consent-based location history
• Time tracking and job history

Privacy & consent: Technicians must explicitly opt in to location monitoring during onboarding. A persistent notification is shown on the device while location monitoring is active. Location data is accessible only to authorized administrators within the employing company.

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