BKN Services

BKN ENT SERVICE MANAGER is the official mobile app for BKN Machineries Pvt. Ltd. field service managers and technicians. It helps your team manage embroidery machinery service work from anywhere—view assignments, update job status, stay connected with the office, and share live location while on duty.

Built for authorized BKN service staff only, this app streamlines day-to-day service operations so customers get faster, more reliable support.

KEY FEATURES

• Secure sign-in with mobile number and OTP (India +91)
• Service history dashboard with active and completed jobs
• Service job details: customer info, product, status, and notes
• Update and complete service requests from the field
• Voice notes with in-app audio recording for service documentation
• Push notifications for new assignments and updates
• In-app notification center with details and share options
• Live GPS location sharing with background tracking for assigned field work
• Floating overlay for quick access while navigating (Android)
• Service desk to manage service workflows
• Product catalog: machines and products BKN deals in
• Feedback submission to help improve service quality
• My Profile: view your registered details
• Contact Support: office address, phone, and email
• About BKN Machineries: company info and social links

WHO IS THIS APP FOR?

This app is intended for registered BKN Machineries service managers and technical staff. It is not a public consumer shopping app. Access requires a valid mobile number registered with BKN’s service management system.

PERMISSIONS (WHY WE ASK)

• Location (including background): share technician location during active service duties
• Notifications: job alerts and updates
• Microphone: record voice notes related to service jobs
• Internet: sync jobs and account data with BKN servers

ABOUT BKN MACHINERIES

BKN Machineries Pvt. Ltd. specializes in the sale and repair of industrial embroidery machinery, with decades of experience serving commercial and home users across India.

SUPPORT

Office: Wing A-408, 4th Floor, Diamond World Building, Varachha Main Road, Mini Bazar, Surat – 395006
Phone: +91 9825331103
Email: info@bknmachineries.com

Download BKN ENT SERVICE MANAGER and keep your service operations organized, transparent, and on time.