Reviews of Z GRILLS 2.0

By: My grill App

List of user reviews and ratings for Z GRILLS 2.0

Total ratings

1.91 (Rating count: 127)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users report strong core control when connected, but widespread connectivity and reliability problems dominate. Key issues include unstable wifi/Bluetooth connections, 2.4 GHz network requirements, persistent UI freezes and setup stalls, onboarding/login/migration hurdles, and intrusive ads with missing features like notifications. Some users note improvements in certain updates, but overall sentiment centers on connectivity and stability challenges.

Pros

Easy-to-use temperature control and real-time probe monitoring when the connection is working
Remote monitoring and probe alarms function reliably for extended use
Newer app versions show improved connectivity and feature sets for some users
Initial setup and pairing can be straightforward for some devices

Cons

Frequent wifi/Bluetooth connectivity failures preventing the app from connecting to the grill
2.4 GHz wifi requirement and network compatibility issues causing setup problems
App instability: freezing, lag, loading spinners, or unresponsive UI during setup or use
Onboarding/login/migration problems with the new app (credentials don’t carry over, verification emails fail)
Ads in the app and missing features like notifications and scheduling

Upgrade to see all 31 reviews

User Reviews

Recent rating average: 1.80

All time rating average: 1.91

Upgrade to see all 31 reviews

68% (21)

Date	Author	Comment
2025-01-25	89*****	Unable to connect to wifi. Update: able to connect to wifi and display correct info in the app but as soon as I disconnect from wifi with my phone, it stops connecting to the grill. I need this app when I'm away from home, when I'm home I can simply look at the grill.
Unable to connect to wifi. Update: able to connect to wifi and display correct info in the app but as soon as I disconnect from wifi with my phone, it stops connecting to the grill. I need this app when I'm away from home, when I'm home I can simply look at the grill.
2025-01-12	Ty*****	Created an account and for 2 weeks has just said create an account to login. go to create account says accounts already in use. The whole experience from zgrills from the grill to the app. Has been absolutely horrendous. Worst company to do business with.
Created an account and for 2 weeks has just said create an account to login. go to create account says accounts already in use. The whole experience from zgrills from the grill to the app. Has been absolutely horrendous. Worst company to do business with.
2025-01-12	St*****	Terrible App! The app can't connect to my grill at least once a month. Each time, I have to remove the device, uninstall the app, restart my phone, reinstall the app multiple times to get the app to find my grill. SO FRUSTRATING! Why did I pay $100 more for the WiFi version I ask myself all the time and whenever I'm trying to reach Z Grills Customer Support who if they actually answer, are not much help.
Terrible App! The app can't connect to my grill at least once a month. Each time, I have to remove the device, uninstall the app, restart my phone, reinstall the app multiple times to get the app to find my grill. SO FRUSTRATING! Why did I pay $100 more for the WiFi version I ask myself all the time and whenever I'm trying to reach Z Grills Customer Support who if they actually answer, are not much help.
2025-01-06	wa*****	Only used it once and it works as advertised. Easy to use with cook times for different meats.
Only used it once and it works as advertised. Easy to use with cook times for different meats.
2024-12-31	kc*****	Garbage app. Got a new grill went through the process of installing wifi/Bluetooth upgrade and now can't even use it? It says only supports 2.4G Wifi? The 90s called and want their app back.
Garbage app. Got a new grill went through the process of installing wifi/Bluetooth upgrade and now can't even use it? It says only supports 2.4G Wifi? The 90s called and want their app back.
2024-12-31	Ph*****	The app will not connect. It doesn't matter what I do. I bought a 700-series with WiFi for Christmas so I could monitor the smoker while at work. What a disappointment.
The app will not connect. It doesn't matter what I do. I bought a 700-series with WiFi for Christmas so I could monitor the smoker while at work. What a disappointment.
2024-12-29	Sa*****	App works great! Love that you can easily control temp and view probes levels.
App works great! Love that you can easily control temp and view probes levels.
2024-12-28	Pa*****	Won't work. My carrier set up a 2.4G just for the grill. Nothing I try works. Z-Grills is not very interested in helping me either. Regretting the purchase.
Won't work. My carrier set up a 2.4G just for the grill. Nothing I try works. Z-Grills is not very interested in helping me either. Regretting the purchase.
2024-12-14	Ca*****	Won't connect, just stays on the screen where you enter the Wi-Fi info. App got worse, at least on old app I could connect.
Won't connect, just stays on the screen where you enter the Wi-Fi info. App got worse, at least on old app I could connect.
2024-12-09	Je*****	Bad design, could not set up my new grill. The app gets stuck on the wifi setup. I have tried multiple wifi networks. All of them 2.4 ghz. The app has a spinner on the wifi setup screen and does not respond.
Bad design, could not set up my new grill. The app gets stuck on the wifi setup. I have tried multiple wifi networks. All of them 2.4 ghz. The app has a spinner on the wifi setup screen and does not respond.