ServiceKoala

ServiceKoala is a mobile app complement to the servicekoala.com web application—a system for service and maintenance companies: heating, air conditioning, irrigation systems, swimming pools, and facility maintenance. Technicians have everything they need on their phone in the field, and the office can see work progress in real time.

CALENDAR AND ORDERS
Today's jobs in one view, with the address, description, and facility history. View daily, weekly, and monthly views, and filter by employee and job type.

WORK TIME
Start and stop work on a job, view your own hours by day.

SERVICE REPORTS
The report is completed on-site: completed tasks, used parts, photos, videos, and voice notes, and finally, the customer signs the report with a finger on the screen. The completed document is sent directly to the system and to the customer.

MAP AND DIRECTIONS
Jobs are displayed on a map with distance from your location. Navigation starts with a single tap in Google Maps or Waze.

DEVICES AND FACILITIES
Customer device records with service history, QR stickers for quickly opening the device card on your phone.

WORKING WITHOUT NETWORK
The app continues to work in the boiler room or basement—changes are saved locally and automatically sent when the network returns.

NOTIFICATIONS
Push notifications about new orders, rescheduled appointments, and upcoming visits.

There are no payments or purchases in the app. Accounts are created by the company office in the web app at servicekoala.com—there is no public registration in the mobile app.