Ritmo — Team Inbox

Your customers write on six different apps. Your team answers from one.

Ritmo brings WhatsApp, Facebook Messenger, Instagram, Telegram, TikTok and your website chat into a single shared inbox. Every conversation lands in one place, every agent sees what they are allowed to see, and nothing gets answered twice.

WHAT YOU CAN DO FROM YOUR PHONE

• Read and reply across every connected channel
• See new messages the moment they arrive, with push notifications
• Pick up a conversation another agent started, and hand one over
• Send photos, files and voice notes
• Add notes only your team can see
• Look up a customer's history before you reply
• Track deals through your pipeline

BUILT FOR TEAMS

Assign conversations to queues, so the right person answers. Set who can see which channel. Watch response times and resolution rates per agent. Ritmo shows you what your team is doing without anyone filling in a report.

AUTOMATION THAT KNOWS WHEN TO STOP

Build a flow once and it answers the questions your team keeps retyping — opening hours, delivery cost, order status. When the question is a real one, the flow hands over to a person mid-conversation rather than looping.

ARABIC AND ENGLISH

The whole product works in both, right-to-left included. Prices are in Egyptian pounds, and there is a free plan to start on.

WHAT YOU NEED

A Ritmo workspace. Create one free at ritmo.uritm.com, connect a channel, and sign in here with the same email.•••••••—