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4.01 (Rating count: 616)Review summary
Pros
- Provides valuable data about sump pump activity.
- Has improved reliability over the last 6 months according to some users.
- Useful for monitoring basement health and correlating pump activity with weather.
Cons
- Frequent crashes and instability, requiring users to uninstall and reinstall the app.
- Issues with logging in and account management.
- Inconsistent performance leading to alerts during regular pump operation.
- App bugs and errors not resolved in a timely manner.
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User Reviews
Recent rating average: 2.20
All time rating average: 4.01
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-21 |  | | Good Monitoring Tool - Could be better. The main reason I purchased this product is so I can be alerted if my sump pump isn't running. While this works when I tested it, it doesn't work well in my real implementation. The app only allows alerts / notifications to be turned on or off, it doesn't allow individual events to be turned on or off. The issue I have is that when my pump runs it runs for 10 to 15 minutes at a time. This causes an alert every time the pump runs, which I don't need. |
| Good Monitoring Tool - Could be better. The main reason I purchased this product is so I can be alerted if my sump pump isn't running. While this works when I tested it, it doesn't work well in my real implementation. The app only allows alerts / notifications to be turned on or off, it doesn't allow individual events to be turned on or off. The issue I have is that when my pump runs it runs for 10 to 15 minutes at a time. This causes an alert every time the pump runs, which I don't need. | |||
| 2024-04-14 |  | | Updating a previous review just to be fair. I've been using Pumpspy for over 6 years now. App has definitely had its issues over the years but I have to say that it has become much more reliable the last 6 months. I haven't had to reinstall/relogin in a very long time and it has stayed connected to wifi continuously during this time. Using with Nighthawk router and S22 Ultra. Pumpspy is a great device and love the data it provides me every day. Couldn't live without it! |
| Updating a previous review just to be fair. I've been using Pumpspy for over 6 years now. App has definitely had its issues over the years but I have to say that it has become much more reliable the last 6 months. I haven't had to reinstall/relogin in a very long time and it has stayed connected to wifi continuously during this time. Using with Nighthawk router and S22 Ultra. Pumpspy is a great device and love the data it provides me every day. Couldn't live without it! | |||
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