PointVibe Appointments

The appointment book for the people who work the floor. Today's chair, the week ahead, the requests waiting on you and every client's history — on the phone already in your pocket.

Built for stylists, barbers, estheticians and the owners working alongside them. Not a shrunk-down front desk: it opens by asking which store you're in today, because a stylist on two rosters works somewhere different each shift.

YOUR DAY
• Today's schedule: every appointment, who it's with, the service and how long it runs
• A "% booked" figure at the top, so you know how the day stands at a glance
• A seven-day strip that starts today and rolls forward, not a Monday-to-Sunday week
• Open gaps marked in the timeline with how long they run, and a Book button on each
• Narrow to your own column with one tap, or see the whole floor

BOOKING REQUESTS
• Bookings made online arrive in one list
• Client, service, duration, price, when and who it's with
• Approve or decline each one without leaving the screen

NEW BOOKINGS IN THREE TAPS
• Walk-in in front of you, or someone on the phone
• Pick the client, the service, who's doing it and the slot
• Times come from live availability — store hours, staff schedules, blocked time and buffers already accounted for
• Double-booking is refused, not cleaned up afterwards

OR LET THEM BOOK THEMSELVES
Show the store's booking QR code and the client books on their own phone, standing right there. It lands in your Requests list.

CLIENTS
• Search by name or phone
• Visit count, lifetime spend and show rate on every profile
• Full history, with "Book again" straight from it

YOUR TEAM
• Who's on today and who's taking bookings
• Which services can be booked at this store, switched on or off per location

WAITLIST
• Everyone waiting for an opening, and the window that suits them
• When a slot frees up, offer it to someone waiting instead of losing the hour

TIME OFF
• Block time from a start to an end, with a reason
• It shows on the timeline and stops that slot being offered

MORE THAN ONE STORE
Sign in once and pick where you are each shift. Your schedule, clients, team and working hours all follow the store you chose.

NOTIFICATIONS
Push, so you find out without opening the app. Each can be switched off on its own:
• New booking — a client books, and it's on your day before you look
• Cancellation — a slot frees up, early enough to do something about it
• Needs confirmation — a client with a no-show history books; approve or decline
• Waitlist opening — a cancellation matches someone already waiting
• No-show alert — ten minutes past an appointment nobody arrived for
• Daily summary — a once-a-day roundup of your bookings at close

LOYALTY
If your store runs a PointVibe loyalty card, booking a new client enrols them and sends their wallet pass automatically.

REQUIRES A POINTVIBE ACCOUNT
Staff accounts are created by an owner or manager in the PointVibe merchant portal. Nothing to set up — sign in, pick your store, and your day is there.

Questions: contact@pointvibe.com