El Pollo Loco - Loco Rewards

Using their coupon or rewards is such a royal pain because absolutely every time I go to use one it will tell me to add the item to the cart even if that item is supposed to be " any " item!!! Absolutely infuriating to use an app after decades of watching programmers improve things and we are still dealing with BS bugs with their own coupons. There are so many times that I have forfeited using a coupon because I would rather save time on my order than to wait and figure out how to get my coupon!

As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.